Getting started
Managing Customer Approved Mods
Set Sales Process Parameters
Mapping Customer to User and Base
Create Customer Group
Edit Customer Group
View Customer Group
Create Customer Record
Edit Customer Record
View Customer Record
    A summary of the activity
    Selecting customer record for viewing
    Viewing customer main information
    Viewing customer modification information
    Viewing customer status log details
    Viewing customer aircraft details
    Viewing aircraft certificate requirement details for a customer
    Viewing customer component details
    Viewing component certificate requirement details for a customer
    Viewing part master details for a customer
    Viewing payment receipt details for a customer
    Viewing commercial information for a customer
    Viewing sales point details for a customer
    Viewing saleable part details for a customer
    Viewing certificate details
    Viewing default ship or bill to customer details
    Viewing customer component details
    Viewing contact person information for a customer
    Viewing service price list details for a customer
    Viewing part price list details for a customer
    Manage Customer Part Sale List
    Viewing customer task master list details
    Viewing tax and charge information for the customer
    Viewing additional information on customer
Hold/Release Customer
Maintain Customer Record at Sales Point
Manage SLA/Core Return Rules
Manage Automatic Price Escalations
Glossary