Viewing service price list details for a customer

View Customer Record - A summary of the activity

Unified Glossary

Basics of using a Ramco Enterprise Series Web Page

Using Online Help

This page allows you to view service price lists associated with a customer. The service price list contains the details of the cost of services provided by the MRO or service provider. The service price list is already defined in the “Service Price List” business component. You can view the service price list number and effectivity dates with the advance payment details in this page.

The “View Service Price List” page appears.

Date Format

The format in which the date fields appears in this page. This format is displayed from the "User Preferences" business component based on the login user id. In case the format is not defined, the system displays the date format from the “Enterprise Modeling” business component by default.

The system displays the following fields in the “Customer Details” group box:

Customer #

The code identifying the customer for which the service price list details are displayed

Customer Name

The name of the customer

The system displays the following fields in the “Price List Details” multiline:

Service Price List #

The code identifying the service price list that must be associated with the customer

Description

The textual description of the service price list

Revision #

The latest revision number of the service price list

Effective From

The date from which the service price list becomes effective

Effective To

The date till which the service price list becomes effective

Effectivity

The effectivity of the service price list which could be one of the following:

  • All Models/All Parts – Indicates that the service price list is applicable to all models and parts defined in the system

  • Restricted Models/All Parts – Indicates that the service price list is applicable to a few models and all parts defined in the system

  • Restricted Models/Restricted Parts – indicates that the service price list is applicable to a few models and a few parts defined in the system

  • All Models/Restricted Parts – Indicates that the service price list is applicable to all models and a few parts defined in the system

Currency

The currency in which the service price list is defined

The system displays the following fields in the “Advance Payment Details” group box:

Advance Payable

Indicates whether advance payment can be made or not. The system displays “Yes” or “No”.

Advance Percent

The percentage of amount that is to be received as advance

Advance Tolerance %

The maximum deficit amount in percentage that can be received in advance

Advance Percent On

The option by which the customer makes the advance payment. The system displays one of the following options:

  • Gross PO Value – Indicates that the advance payment will be made by customer on gross purchase order value

  • Net PO Value – Indicates that the advance payment will made by customer on net purchase order value

Action On Non Payment

The action to be taken on non-payment of advance, which could be one of the following:

  • Prevent Work Order Planning – To prevent the planning of work order on account of non-payment

  • Prevent Resource Assignment – To prevent assigning resources to the maintenance work

  • Prevent WO Reporting – To prevent the reporting of work order after execution

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