Selecting customer record for viewing

In this page, you can select a customer record for editing the details. You can search for a customer by providing filter criteria such as customer code, customer name, reference status, operational status, parent customer code, supplier code, customer account group, operator code, address and delivery area of the customer. The system retrieves the details of the customer according to the search criteria specified.

Select the “View Customer Record” link under the “Customer” business component.

The “Select Customer” page appears.

Enter the following fields in the “Search Criteria” group box, to search for a customer. Data entry in the following fields is optional:

Customer #	The code identifying the customer for which the details must be displayed (Alphanumeric, 18). You can enter the customer code in full or specify it partially using the “*” character. The system retrieves the customer codes that are similar to the code entered here.
Customer Name	The name of the customer (Alphanumeric, 40). You can enter the customer name in full or specify it partially using the “*” character. The system retrieves the customer codes, which match the one entered here.
Reference Status	Use the drop-down list box to select the status of the customer to be modified. The system provides the options “Active” and “Inactive”. Leave the field blank to retrieve customer codes irrespective of their reference status. The system sets this field “Active” by default.
Operational Status	Use the drop-down list box to select the operational status of the customer. The system provides the options “Active” and “Inactive”. Leave the field blank to retrieve customer codes irrespective of their operational status. The system sets this field as “Active” by default.
Parent Customer Code	The code of the parent customer (Alphanumeric, 18). You can enter the parent customer code in full or specify it partially using the “*” character. The system retrieves the customer codes with the parent customer code entered here.
Supplier #	The supplier code of the customer (Alphanumeric, 16). You can enter the supplier code in full or specify it partially using the “*” character. The system retrieves the customer codes with the supplier code entered here.
Customer Account Group	The customer account group associated with the customer (Alphanumeric, 15). You can enter the customer account group code in full or specify it partially using the “*” character. The system retrieves the customer codes with the customer account group entered here.
Operator #	The airline operator code of the customer (Alphanumeric, 30). You can enter the airline operator code in full or specify it partially using the “*” character. The system retrieves the customer codes with the airline operator code entered here.
Address	The address of the customer (Alphanumeric, 40). You can enter the customer address in full or specify it partially using the “*” character. The system retrieves the customer codes with the address entered here.
Delivery Area #	The code of the area to which the goods are delivered (Alphanumeric, 18). You can enter the delivery area in full or specify it partially using the “*” character. The system retrieves the customer codes with the delivery area entered here.

Note: If all the fields in the search criteria are left blank, the system retrieves all the customer codes created in the login organizational unit.

Click the “Search” pushbutton to display the search results.

The system displays the following fields in the “Search Results” multiline based on the filter criteria provided:

Customer #	The code identifying the customer
Customer Name	The name of the customer
Customer Account Group	The code identifying the account group to which the customer is associated
Address	The address of the customer
Operator #	The airline operator code of the customer
Parent Customer Code	The code identifying the parent customer
Supplier #	The supplier code of the customer
Reference Status	The reference status of the customer, which could be “Active” or “Inactive”.
Operational Status	The operational status of the customer, which could be “Active” or “Inactive”.

Check the box in the “Select” column of the multiline to select the customer whose details you want to view.

To proceed, carry out the following:

Select the “View Customer Main Information” link at the bottom of the page to view the main information of the customer.
Select the “View Payment Receipt Details” link at the bottom of the page to view the payment receipt details for the customer.
Select the “View Commercial Details” link at the bottom of the page to view the commercial information for the customer.
Select the “View Sales Point Details” link at the bottom of the page to view the sales point information for the customer.