Getting started
Managing Customer Approved Mods
Set Sales Process Parameters
Mapping Customer to User and Base
Create Customer Group
Edit Customer Group
View Customer Group
Create Customer Record
Edit Customer Record
View Customer Record
Hold/Release Customer
Maintain Customer Record at Sales Point
    A summary of the activity
    Selecting customer record for registering at sales point
    Entering sales point details for a customer
    Entering certificate details
    Entering default ship or bill to customer details
    Entering saleable part details for a customer
    Entering contact person information for a customer
    Associating service price list to a customer
    Associating part price list to a customer
Manage SLA/Core Return Rules
Manage Automatic Price Escalations
Glossary