Viewing customer task master list details

View Customer Record - A summary of the activity

Unified Glossary

Basics of using a Ramco Enterprise Series Web Page

Using Online Help

This page allows you to view details of the tasks associated to the maintenance objects of the customer. The system displays details such as customer task card number, description, applicability and maintenance object information. In addition to this the work unit type and the internal work unit number are also displayed. Any remarks pertaining to the work unit and file name of the customer task card are displayed by the system.

The “View Customer Task Master List” page appears.

The system displays the following fields in the “Customer Details” group box:

Customer #

The code identifying the customer for whom the task master details are displayed.

Customer Name

The name of the customer

The system displays the following fields in the “Task Details” multiline:

Customer Task Card #

The number identifying the customer task card that represents the work unit

Description

The textual description of the customer task card

Applicability

The task applicability, which could be “Aircraft”, “Component” or “Engine”.

Maintenance Object #

The maintenance object for which the task is applicable, which could be one of the following:

  • The part number for “Component” or “Engine” applicability

  • The model number for “Aircraft” applicability.

Internal Work Unit #

The number given to the work unit internally by the service provider

Description

The textual description of the internal work unit

Remarks

Any remark pertaining to the work unit association to the customer

Customer Task Card File Name

The name of the file that contains the customer task card details