Viewing commercial information for a customer

View Customer Record - A summary of the activity

Unified Glossary

Basics of using a Ramco Enterprise Series Web Page

Using Online Help

This page allows you to view the business or commercial information pertaining to the customer. The system displays the customer type, currency, credit term, pay term, tax payer ID, invoice information, credit details including the order limits, receivable and discount grace days, residual write off percentage and corresponding write off amount. Also general information such as the Dun and Bradstreet code, SIC code, ISO code, market, industry, segment and sub-segment of the industry of the customer are displayed.

The “View Commercial Information” page appears.

Date Format

The format in which the date fields appears in this page. This format is displayed from the "User Preferences" business component based on the login user id. In case the format is not defined, the system displays the date format from the “Enterprise Modeling” business component by default.

The system displays the following fields in the “Customer Details” group box:

Customer #

The code identifying the customer for which the commercial information is displayed

Reference Status

The reference status of the customer

Customer Name

The name of the customer

Created At

The organizational unit in which the customer was registered

The system displays the following fields in the “Commercial Information” group box:

Customer Type

The type of the customer, which could be “Domestic” or “Export”

Currency

The currency in which the customer transacts

Credit Term Code

The code identifying the credit term associated with the customer

Pay Term

The code identifying the pay term associated with the customer

Tax Payer ID No.

The tax payer number given to the customer

Dunning Required

Indicates whether dunning is required or not.

General Contract Evaluation

Indicates the line of operation for which general contract evaluation is allowed, which could be Allowed for MRO Allowed for Flight Ops, Allowed for Both MRO & Flight Ops., and Not Allowed.

The system displays the following field in the “Price List Information – Part Sale” group box:

Part Price List #

The code identifying the part price list revision number that is associated with the customer.

The system displays the following field in the “Price List Information – Service Sale” group box:

Service Price List #

The code identifying the service price list revision number that is associated with the customer.

Part Price List #

The code identifying the part price list revision number that is associated with the customer.

The system displays the following fields in the “Invoice Information” group box:

Collector #

The number identifying the collector of the invoice amount

Send Statement

Indicates whether a send statement must be issued or not. The system displays “Yes” or “No”.

Statement Interval Days

The number of days representing the interval within which the send statement must be issued

The system displays the following fields in the “Credit Information” group box:

Credit Check Action

The credit check action for the customer, which could be “Hold Order Acceptance”, “Hold Order Release”, “Hold Pack Slip”, Hold Order & Shipping” and “Do Not Check”.

Credit Currency

The credit currency applicable for the customer.

Single Order Limit

The order limit for a single order for the customer (Integer)

Total Order Limit

The total order limit pertaining to the customer (Integer)

Receivable Grace Days

The number of grace days within which the invoice amount must be received from the customer.

Discount Grace Days

The number of grace days within which the customer gets the discount.

Residual Write off %

The residual write off percentage specified for the payment made by the customer.

Residual Write off Amount

The amount that corresponds to the residual write off percentage.

The system displays the following fields in the “General Information” group box:

Company Identification Reference

The identification reference of the company

Identification No.

The identification code of the company.

D&B Code No.

The number identifying the Dun and Bradstreet code for the customer

D&B Rating

A number identifying the Dun and Bradstreet rating for the customer

SIC Code

The code identifying the Standard Industry Classification

ISO Code

The International Organization for Standardization code given to the customer

Market

The type of market. For example, rural

Industry

The industry to which the goods belong

Region

The region in which transaction takes place. For example, north, south, east or west

Segment

The segment of the industry

Sub-segment

Use the drop-down list box to select the sub-segment of the industry, if any.

The system displays the following fields in the “Record Statistics” group box:

Created By

The login ID of the user who created the commercial information of the customer

Created Date

The date on which the commercial information was created

Last Modified By

The login ID of the user who last modified the commercial information of the customer

Last Modified Date

The date on which the commercial information was last modified

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