Viewing customer status log details

This page displays the details of the status change for a customer. The system displays the date on which the status is changed, the login ID of the user who changed the status, the reference status, operational status and comments.

Select the “View Status Log” link at the bottom of the “View Customer Record” page.

The “View Status Log” page appears.

Date Format

The format in which the date fields appears in this page. This format is displayed from the "User Preferences" business component based on the login user id. In case the format is not defined, the system displays the date format from the “Enterprise Modeling” business component by default.

The system displays the following fields in the “Customer Details” group box:

Customer #	The code identifying the customer for which the status log details are displayed
Created At	The organizational unit in which the customer is created
Customer Name	The name of the customer

The system displays the following fields in the “Status Information” multiline:

Changed On	The date on which the status of customer was changed
Changed By	The login ID of the user who changed the customer status
Reference Status	The reference status of the customer
Operational Status	The operational status of the customer
Comments	Any comment or remark regarding the customer status change