Getting started
Managing Customer Approved Mods
Set Sales Process Parameters
Mapping Customer to User and Base
Create Customer Group
Edit Customer Group
View Customer Group
Create Customer Record
    A summary of the activity
    Creating a customer record
    Entering payment receipt details for a customer
    Entering commercial information for a customer
    Entering sales point details for a customer
    Entering certificate details
    Entering default ship or bill to customer details
    Entering saleable part details for a customer
    Entering contact person information for a customer
    Associating service price list to a customer
    Associating part price list to a customer
    Entering customer aircraft details
    Entering aircraft certificate requirement details for a customer
    Entering customer component details
    Entering component certificate requirement details for a customer
    Entering part master details for a customer
    Manage Additional Option Setting
    Entering tax and charge information for the customer
    Maintaining additional information on customer
    Manage Customer Part Sale List
Edit Customer Record
View Customer Record
Hold/Release Customer
Maintain Customer Record at Sales Point
Manage SLA/Core Return Rules
Manage Automatic Price Escalations
Glossary