Viewing sales point details for a customer

This page allows you to view information specific to a customer sales point. The system displays invoice information, shipping information and default address ID details.

Select the “View Sales Point Information” link at the bottom of the main page.

The “View Sales Point Information” page appears.

The system displays the following fields in the “Customer Details” group box:

Customer #	The code identifying the customer for which the sales point information is displayed
Reference Status	The reference status of the customer
Customer Name	The name of the customer
Operational Status	The operational status of the customer, which could be “Active” or “Inactive”
Created At	The organizational unit in which the customer was registered
Restricted?	Select the hyperlinked value to view details of restrictions defined for the specific customer. The system displays the following values: Yes- Indicates that the restriction definitions for a specific customer are available and active. No - Indicates that the restriction definitions for a specific customer are removed or existing restriction definitions are removed or made inactive. By default the system displays ‘No’ in this field during creation or modification of a customer record

The system displays the following fields in the “Sales Information” group box:

Sales Channel	The organization unit associated with the customer.
Freight Term	The freight term applicable to the customer.

The system displays the following fields in the “Shipping Information” group box:

Shipping Point	The location from which the goods are shipped
Transportation Mode	The mode of transportation of goods
Preferred Carrier	The carrier preferred by the customer for goods shipment
Part shipment Allowed	Indicates whether the shipment can take place in parts or not. The system displays “Yes” or “No”.
Transshipment Allowed	Indicates whether the goods can be dispatched through different transportation modes. The system displays “Yes” or “No”.
Shipping Tol +Ve	The number indicating the excess percentage, if the quantity of goods shipped is more than the required quantity
Shipping Tol –Ve	The number indicating the shortage percentage, if the quantity of goods shipped is less than the required quantity

The system displays the following fields in the “Default Address ID” group box:

Bill To ID	The default address ID to which the invoices, debit note or credit note must be sent
Ship To ID	The default address ID to which the goods must be shipped
Order From ID	The default address ID from which the orders would be taken

The “Internal Contact Information” multiline displays the following.

Contact Category	The contact category in the customer organization.
Description	The description of the contact category as defined in the Maintain Category Codes activity of Category. Note: For Cust. Service Rep., the description that you see will be “Customer Service Representative”.
Employee #	The identification code of the employee nominated to the contact category,
Employee Name	The name of the employee who has been nominated for the contact category or as Customer Service Representative.
Position Title	The name of the position that the employee (chosen for the contact category) occupies.
Job Title	The name of the job that the employee (chosen for the contact category) holds.
Department	The department in which the employee (chosen for the contact category) works.
Remarks	More details about the contact record.

The system displays the following fields in the “Record Statistics” group box:

Created By	The login ID of the user who created the sales point information of the customer
Created Date	The date on which the sales point information was created
Last Modified By	The login ID of the user who last modified the sales point information of the customer
Last Modified Date	The date on which the sales point information was last modified.
Source	The OU that is the source of the Customer # information.
Owner	The OU that is the owner of the Customer # information.

To proceed, carry out the following:

Select the “View Default Ship/Bill To Customer” link at the bottom of the page to view the inter-customer relationship information.
Select the “View Customer Part Details” link to see the saleable part details for the customer.
Select the “View Part Price List” link at the bottom of the page to view part price list to the customer.
Select the “View Contact Person Details” link at the bottom of the page to view the contact person details of the customer.
Select the “View Certificate Details” link at the bottom of the page to view certificate details for the parts sold to customer.
Select the “View Service Price List Details” link at the bottom of the page to view service price list to the customer.