Viewing customer aircraft details

View Customer Record - A summary of the activity

Unified Glossary

Basics of using a Ramco Enterprise Series Web Page

Using Online Help

This page allows you to view the aircraft for which the maintenance service must be provided. The system displays the aircraft details such as aircraft registration number, manufacturer serial number, variable tab number, nose number, aircraft model, aircraft type, registration certificate, configuration class, planner code, planner base, default work center, lead parameter, average value of the lead parameter and the engagement type.

The “View Customer Aircraft Information” page appears.

Date Format

The format in which the date fields appears in this page. This format is displayed from the "User Preferences" business component based on the login user id. In case the format is not defined, the system displays the date format from the “Enterprise Modeling” business component by default.

The system displays the following fields in the “Customer Details” group box:

Customer #

The code identifying the customer for which the aircraft details are displayed

Customer Name

The name of the customer

The system displays the following fields in the “Aircraft Details” multiline:

Aircraft Reg. #

The registration number of the aircraft

Manufacturer Serial #

The manufacturer serial number of the aircraft

Variable Tab #

The variable tab number of the aircraft

Nose #

The nose number of the aircraft

Model

The model to which the aircraft belongs

Aircraft Type

The type of the aircraft

Reg. Cert #

The number identifying the registration certificate of the aircraft

Configuration Class

The configuration class to which the aircraft configuration belongs

Planner Code

The identifier of the planner who plans maintenance activities on the aircraft

Planning Base

The planning base of the aircraft in which the maintenance planning is done

Default Work Center #

The default work center where the maintenance activities on the aircraft will be carried out

Lead Parameter

The consumption parameter that is identified as lead parameter for the aircraft

Average Value

The average value of the lead parameter, based on which the forecast factor of the parameter is calculated

Engagement Type

The type of engagement provided to the customer regarding aircraft maintenance. The system displays one of the following options:

  • Full Maintenance – Indicates that complete maintenance service would be provided on the aircraft.

  • On Request – Indicates that the maintenance service would be provided based on customer’s requirements

To proceed carry out the following:

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