Managing repair quote

The “Manage Repair Quote” activity allows recording partial quote for the parts in the repair order either at the part level or part quantity level.

Select the “Manage Repair Order” activity from the “Repair Order” business component.

The “Manage Repair Order” page appears.

Direct Entry

Enter the following in the “Direct Entry” group box:

Repair Order #

The number identifying the repair order. Mandatory.

Help facility available.

Enter the following:

Amend. #

The amendment number of the repair order.

The system displays the following:

Quote Status	The quote status of the repair order at line level, which could be “Partial” or “Complete”.
RO Status	The status of the repair order, which could be “Acknowledged”, “Shipped”, “Quoted”, “Confirmed”, “Amended” or “Authorized”.

Select the View Reference Doc. Details” link to view the reference document details of the repair order.

Repair Details

The system displays the following in the “RO Details” group box:

Priority	The priority assigned to the repair order.
Shop Job Type	The shop job type of the repair order, such as Component, Piece Part and Facility.
Quote Basis	The quote generated basis of the repair order which could either of the following: Manual, if you create the Quote manually for the repair order. Automatic, if the system creates the Quote automatically for the repair order.
Expense Type	The expense type of the repair order, such as “Revenue” and “Capital”.

Enter the following in the “RO Details” group box:

RO Category	Use the drop-down list box to select the category of the repair order. Mandatory. The system lists the categories as defined in the “Create Common Category” activity of “Logistic Common Master” business component, which are in “Active” status. Mandatory.
RO Type	Use the drop-down list box to select the type of the repair order, which could be “Normal” or “Exchange”.
Exchange Type	Use the drop down list box to select exchange type of the component as “With repair“ or “Flat”. Leave the exchange type blank, if the RO Type selected is “Normal”.
Core Return Option	Indicates the type of change allowed on the returned component, after the repair is performed. Mandatory. The following options are available, if the Shop Job Type is specified as “Component” or “Piece Part”. P/N Change Allowed – indicates that the part number can be changed. S/N Change Allowed – indicates that the part serial number can be with another part having the same part number. P/N and S/N Change Allowed – indicates that the part and serial number can be exchanged with another part even if it is defined as an alternate part to the current part . No Change Allowed – indicates that no change is allowed on the returned component.
Repair Classification	Use the drop-down list box to specify the repair classification that differentiates the tasks, which are over and above the contract (COA - Contract Over and Above), between the operator and the MRO.
User Status	Use the drop-down list box to assign a user status for the repair order. The system lists the user-defined statuses as created in the “Create User Status” activity of the “Logistics Common Master” business component, which are in the “Active” status.

Repair Shop Details

Enter the following in the “Repair Shop Details” group box:

Repair Shop #

The number identifying the outside vendor where the component must be repaired. Mandatory.

Help facility available.

The system displays the following:

Repair Shop Name

The name of the repair shop.

Enter the following:

Currency

The currency of the repair order.

The system displays the following:

Exchange Rate

The exchange of the currency with respect to the base currency.

Enter the following:

Contact Person

The contact person in the repair shop.

Help facility available.

Price Held Firm Time (Days)

The validity time frame given by the repair shop for the quotation, in days.

EDI Required?

Use the drop-down list box to specify whether the EDI capabilities in Repair Order are required or not. The system lists the following values: “Yes”, “No” and “Blank”.

Note: If the set option “Receive RO” of category “EDI Capabilities-Repair Order” in the “Manage Additional Options” page of the “Supplier” business component is set as “0”, then the system displays the value “No”, by default.

If the set option “Receive RO” of category “EDI Capabilities-Repair Order” in the “Manage Additional Options” page of the “Supplier” business component is set as “1”, then the system displays the value “Yes”, by default.

Repair Cost Details

The system displays the following repair cost details:

Total Repair Cost	The sum of repair cost of all parts in the multiline.
Total Exchange Cost	The sum of the exchange cost of all parts in the multiline.
Total BER Cost	The sum of BER cost of all parts in the multiline.
Total Salvage Cost	The sum of salvage cost in the multiline.
Total Cost	The total cost is calculated as follows: Total Cost = Total Repair Cost + Total Exchange Cost + BER Cost - Salvage Cost + Additional Cost. (Additional Cost is the Cost incurred on the TCD's specified at the Document level for the Repair Order.)
Base Currency Value	The value of the repair order in base currency. Note: Base Currency Value is calculated by multiplying the Total Cost with the Exchange Rate available for the RO currency and Base Currency. If Base Currency and RO Currency is same, then Total Cost is saved as the Base Currency Value.
Total TCD Amount	The sum of the TCD cost of all parts in the multiline.
Total TCD Amount (Base Curr.)	The value of the Total TCD Amount in base currency.

To proceed carry out the following:

Select the “Repair Quote Details” tab to record repair quote details.
Select the “Supplier, Part & Warranty Details” tab to update supplier, part and warranty details.

Other Details

Remarks	Any comments related to the repair order.
Quotation Comments	Any additional comments, pertaining to the quotation given by the repair shop
Customer Comments	Any remarks by the customer.
File Name	The reference document you want to attach to the quotation. Help facility available.

Check the following box:

Override BER Limit

Select the box to exempt component / parts from the organization BER Limit and facilitate external repair.

Click the “Save” pushbutton to save the repair quote details.

Note: If the set option "Default Buyer Group in automatic Repair Orders based on Buyer Group-Document Attribute mapping" is set as ‘Required’ in the “Purchase Option Setting” activity of the “Logistics Common Master” business component, the system ensures that the Supplier # - Customer # - Order Class (Internal if there is no CO reference or CO with Exchange Order reference, External if there is a CO reference without Exchange Order) combination is mapped with the defaulted Buyer Group.

Click the “Confirm” pushbutton to confirm the repair quote details.

To proceed carry out the following:

Select the “Confirm RO” link to confirm the repair order.
Select the “Record Material Cost” link to record material cost for the parts.
Select the “Record Discrepancy Analysis” link to record the discrepancies.
Select the “Edit Terms and Conditions” link to edit terms and conditions of the repair order.
Select the “Upload Documents” link to upload documents.
Select the “Edit TCD” link to modify the TCD details.
Select the “Edit User Defined Details” link to add the user defined details.
Select the “Maintain Repair Shop Correspondence” link to record repair shop correspondence details.
Select the “Authorize RO” link to authorize the repair order.
Select the “Generate RO Report” link to generate the repair order report.
Select the “Attach Clause” link to attach clause to the repair order.
Select the “View Repair Cost History” link to view the repair cost history details.
Select the “View Quotation History” link to view the quotation history.
Select the “View Parameter Information” link to view the parameter details.
Select the “View Issue Details” link to view the issue details.
Select the “View Associated Doc. Attachments” link to view associated document attachments.
Select the “View Part Supply Chain Performance” link to view the part supply chain performance details.
Select the “View Invoice” link to view the invoice details associated to the repair order.
Select the “View Material Costs” link to view the material cost details.
Select the “View TCD” link to view the TCD details.
Select the “Part – Serial # / Lot # Transaction History” link to view the transaction summary and transaction details of the part.
Select the "View Part Repair Shop Mapping” link to view the parts that are mapped to the repair service.
Select the “View Repair Instructions” link at the bottom of the page to view the Repair Instructions applicable for a Part-Serial/Lot.