Entering customer component details

What you can do in this page

Unified Glossary

Basics of using a Ramco Enterprise Series Web Page

Using Online Help

This page allows you to identify the parts of a customer for which the maintenance service must be provided.  Tell me more

The “Edit Customer Component Information” page appears.

The system displays the following fields in the “Customer Details” group box:

Customer #

The code identifying the customer for which the part details must be entered.

The operational status of the customer must be “Active”.

Customer Name

The name of the customer

Component #

The number identifying the component (Alphanumeric, 90). Mandatory. Ensure that this component number is already defined in the “Aircraft” business component.

Help facility available

Note: Ensure that the component entered here has ownership set as customer, with the owning agency number specified in the “Aircraft: business component, same as the customer number displayed in the header.

The system displays the following fields in the multiline:

Part #

 

The number identifying the part to which the component belongs.

Manufacturer Serial #

The manufacturer serial number of the part.

Part Serial #

The serial number assigned to the part

Part Description

The textual description of the part

Component Type

The type to which the component belongs

Part Classification

The classification of the part

Engagement Type

The type of engagement provided to the customer regarding the part, which could be “Full Maintenance” or “On Request”.

Note: You cannot modify the part number for an existing record.

To proceed carry out the following:

Refer to the “Aircraft” online help for further details.

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What you can do in this page

Enter customer component details

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Enter customer component details

You can enter the details of the customer part for which the maintenance service must be provided.

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Entering customer component details – An overview

Edit Customer Record - A summary of the activity

This page allows you to identify the parts of a customer for which the maintenance service must be provided. For a part you can enter the component number, part number and the type of engagement provided by the service provider.

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