This page enables the repair shop to record quotation after the repair order is acknowledged. Tell me more
Select the “Record Quotes” link in the “Select Repair Order” page. Alternatively, select the hyperlinked repair order number in the multiline of the same page.
The “Record Quotes” page appears.
The system displays the following:
Date Format |
The format in which the date fields are displayed in this page. This format is displayed from the "User Preferences" business component based on the login user ID. In case the format is not defined, the system displays the date format from the “Enterprise Modeling” business component by default. |
The system displays the following in the “Repair Order Details” group box:
Repair Order # |
The number identifying the repair order. |
RO Status |
The status of the repair order. The system displays "Acknowledged” or “Quoted”, if the “Acknowledgement of Order” field is set to “Mandatory” in the “Set Options” activity of the current business component. Else, the system displays "Acknowledged”, Quoted” or “Shipped”. |
Repair Order Date |
The date when the repair order is created. |
Quote Basis |
The quote generated basis of the repair order which could either of the following:
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Repair Shop # |
The number identifying the outside vendor, where the part was repaired. |
Repair Shop |
The name of the repair shop. |
Priority |
The priority of the repair order. |
Address |
The address of the repair shop. |
Contact Person |
The person to be contacted in the repair shop. |
Phone # |
The telephone number of the repair shop. |
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RO Type |
Use the drop-down list box to select the type of the repair order, which could be “Normal” or “Exchange”. |
RO Category |
Use the drop-down list box to select the category of the repair order. Mandatory. The system lists the categories as defined in the “Create Common Category” activity of “Logistic Common Master” business component, which are in “Active” status. Do not leave this field blank. |
User Status |
Use the drop-down list box to select the user status of repair order, as specified in the “Create User Status” activity of the “Logistics Common Master” business component and must be in “Active” status. |
Exchange Type |
Use the drop down list box to select exchange type of the component as “With Repair “ or “Flat”. Ensure that the exchange type is set to blank if the RO Type selected is “Normal”. |
Repair Classification |
Use the drop-down list box to specify the repair classification that differentiates the tasks, which are over and above the contract (COA - Contract Over and Above), between the operator and the MRO. The system lists all the ‘Active’ quick codes of type “Repair Classification” defined in the “Maintenance Task” business component |
The system displays the following in the “Repair Order Details” group box: |
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Ref. Document Type |
The type of reference document, which could be "A/c Maint. Exe. Ref #", "Shop Work order", "Customer Order" and "Other". |
Ref. Document # |
The number identifying the reference document. |
Shop Job Type |
The shop job type of the repair order, such as Component, Piece Part and Facility. |
Work Center # |
The number identifying the work center. |
Expense Type |
The expense type of the repair order, such as Revenue and Capital |
Priority |
The importance attached to the repair order. |
CAPEX Proposal # |
The identification number of the CAPEX proposal. |
Move To |
The place where the part is moved to after the repair is done. The systems displays either “Warehouse” or “Work Center” for a shop work order based repair order. For other repair orders this field is blank. |
Customer Authorization Status |
The approval status of the repair order given by customer. The system displays one of the following:
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To proceed carry out the following:
Select the “Maint. Object & Quotation Details” tab.
Select the “Supplier, Part & Warranty Details” tab.
Enter the following in the “Document Attachment Details” group box.
File Name |
The reference document you want to attach to the quotation. Help facility available |
To exempt component/parts from the organization BER Limit and facilitate external repair, select the “Override BER Limit” check box.
Click the “Record Quotes” pushbutton to save quotes for repair order confirmation.
Note: The system allows you to amend the repair order only during the duration specified in the Price Held Firm Time field ensuing the Quotation Date. For example, with a Quotation Date of April 5th 2008 and a Price Held Firm Time of four days, the date on which you amend the repair order must lie between April 5th and April 9th 2008.
If the current quotation is the first quotation for the repair order, the system retrieves the TCD details applicable for the repair shop from the “Supplier” business component, and displays the details in the “Edit TCD” page.
The system inherits tax into the Repair Order based on the parameters defined in the “Purchase Option Settings” activity of the “Logistics Common Master” business component, as explained below:
Parameter |
Values |
Tax inheritance Logic |
Tax Inheritance Basis |
Supplier-TCD Mapping |
System inherits tax from “Supplier” business component |
Tax Rules |
System inherits tax from “Manage Purchase Tax Rules” activity of the “Tax Charges & Discounts” business component |
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Allow ‘On Invoicing’ and/or ‘On Payment’ Tax Incidences in Repair Order? |
Yes |
System inherits all TCD codes irrespective of the 'Tax Incidence (i.e.) even Taxes with Incidence as “On Invoicing” and “On Payment” are inherited in the Repair Order |
No |
System does not inherit TCD codes of 'Tax Incidence’ “On Invoicing” and “On Payment”. Only TCD Codes with 'Tax Incidence' set as 'On Delivery' are allowed. |
Note: The system should allow tax inheritance only once. If it is inherited already, then system should not allow inheritance of taxes again.
BER Limit rule: The system allows a quotation even when the total cost of the repair order exceeds the maximum repair cost, if you have selected the “Override BER Limit” check box. However, if the total cost exceeds the “Max. allowable Repair Cost (%) overriding BER Limit” value, you cannot record a quote successfully.
The system displays the following in the “Record Statistics” group box:
Created by |
The name of the user, who created the repair order. |
Created Date |
The date on which the repair order was created. |
Last Modified By |
The name of the user, who last modified the repair order. |
Last Modified Date |
The date on which the repair order was last modified. |
To proceed, carry out the following
Select the “Confirm RO” link from the bottom of the page to confirm the repair order.
Select the “Record Material Cost” link from the bottom of the page to record material cost of the repair order.
Select the “Edit User Defined Details” link from the bottom of the page to specify the user defined details.
Select the “Record Discrepancy Analysis” link from the bottom of the page to record analysis on discrepancy.
Select the “Edit Terms and Conditions” link from the bottom of the page to record the terms and conditions of the repair order.
Select the “Edit TCD” link from the bottom of the page to modify Taxes, Charges and Discount of repair order.
Note: The system does not allow the user to add or amend TCD details when the Repair Receipt is in the “Received” status.
Select the “Upload Documents” link at the bottom of the page to upload the documents.
Select the “Maintain Repair Shop Correspondence” to record/update details of correspondence with the repair shop associated with the repair order.
Select the “View Repair Cost History” link from the bottom of the page to view history on repair cost.
Select the “View Parameter Information” link from the bottom of the page to view information on parameter details.
Select the “View Quotation History” link from the bottom of the page to view history on quotation.
Select the “View Issue Details” link at the bottom of the page to view the issue details.
Select the “View Associated Doc. Attachments” link at the bottom of the page to view associated document attachments.
Select the “View Part Supply Chain Performance” link at the bottom of the page to view part supply chain performance.
Recording Quotation – An overview
This page enables the repair shop to record quotation after the repair order is acknowledged. The quotation comprises labour, material and other miscellaneous cost quoted by the repair shop. These costs are captured along with the BER cost. BER indicates whether the part is to be declared beyond economic repair or not.
This page allows you to calculate the following:
§ Labour cost = Estimated Man hours * Cost per man hours.
§ Total Labour Cost = Sum of Labour cost and Total TCD on labour
§ Material Cost = Total cost of each part number entered in the material cost page.
§ Total on Material Cost = Sum of material cost and Total TCD on material
§ Total Cost = Sum of Toal labour cost, Total Material Cost, Miscellaneous cost and total TCD on documents.
The repair shop enables you to confirm the discrepancy reported and additional discrepancies detected, based on the repair order and part details. The discrepancies reported can be classified as “Fully confirmed”, “Partially confirmed” or declare that there were no faults found. You can also record additional discrepancies if any in the component shipped to repair shop.
Select the repair order and record the quotations
Specify different types of quotation
Discrepancies reported by the repair shop
Specify the valid time frame for quotation
Specify whether the part is declared BER
Specify the place where the component is declared BER
Select the repair order and record the quotations
You can select a repair order to record the quotation given by the repair shop and confirm the repair order.
Use the “Record Quotes” page to record the labour cost, material cost and miscellaneous cost.
Discrepancies reported by the repair shop
The repair shop detects the additional discrepancy and confirms the discrepancy reported
Set the Fully Confirmed” option in the “Confirm Discrepancies Reported” field to confirm that all problems reported in component were detected.
Set the “Partially Confirmed” option in the “Confirm Discrepancies Reported” field to confirm that some problems reported, but not all, were detected.
Set the ”No Fault Found” option in the “Confirm Discrepancies Reported” field to declare that there were no faults found in the component.
Set the option to “Yes” in the “Additional Discrepancies Detected” field, to declare that additional problems were detected in the component.
Set the option to “No” in the “Additional Discrepancies Detected” field, to declare that there were no additional problems detected in the component.
Specify the valid time frame for quotation
You can specify the validity time frame given by the repair shop for the quotation.
Set the option to “Days” in the “Price Held Firm Time” field, if the time frame is in days.
Set the option to “Weeks” in the “Price Held Firm Time” field, if the time frame is in weeks.
Set the option to “Months” in the “Price Held Firm Time” field, if the time frame is in months.
Specify whether the part is declared BER
Set the option to ”Yes” in the “BER” field, to indicate that the part is declared beyond economic repair.
Set the option to “No” to indicate that the part is not declared beyond economic repair.
Specify the place where the component is declared BER
You can specify the place where the component is to be salvaged in case it is declared as BER.
Set the option to “By Repair Shop” to indicate that the shop where the component has been declared BER will carry out the salvage action.
Set the option to “By Operator” to indicate that the customer will carry out the salvage action.
Specify different types of quotation
You can specify the types of quotation.
Set the type to “Firm” in the “Quotation Type” field to indicate that the quotation is firm and there will be no changes to it.
Set the type to “Estimate” in the “Quotation Type” field to indicate the quotation is not firm and that there may be changes to it.