Selecting customer record for registering at sales point

In this page, you can select a customer record the details of which you want to edit. You can enter the customer details directly or carry out a search based on customer code, customer name, reference status, operational status, parent customer code, supplier code, customer account group, operator code, address, delivery area, operational status and SITA / ARINC code of the customer. The system retrieves customer details according to the search criteria specified.

Select the “Maintain Customer Record at Sales Point” link under the “Customer” business component.

The “Select Customer” page appears.

Enter the following field in the “Direct Entry” group box, if you know the customer number:

Customer #

The code identifying the customer who must be registered at the sales point (Alphanumeric, 18)

Select the “Edit Sales Point Information” link to record the sales point details of the specified customer.
Enter the following fields in the “Search Criteria” group box, to search for a customer. Data entry in the following fields is optional:

Customer #	The code identifying the customer who must be associated with the sales point (Alphanumeric, 18). You can enter the customer code in full or specify it partially using the “*” character. The system retrieves the customer codes that are similar to the code entered here.
Customer Name	The name of the customer (Alphanumeric, 40). You can enter the customer name in full or specify it partially using the “*” character. The system retrieves customer names, which match the one entered here.
Customer Account Group	The customer account group associated with the customer (Alphanumeric, 15). You can enter the customer account group code in full or specify it partially using the “*” character. The system retrieves the customers with the customer account group entered here.
Operator #	The airline operator code of the customer (Alphanumeric, 30). You can enter the airline operator code in full or specify it partially using the “*” character. The system retrieves the customers with the airline operator code entered here.
Parent Customer Code	The code of the parent customer (Alphanumeric, 18). You can enter the parent customer code in full or specify it partially using the “*” character. The system retrieves the customer codes with the parent customer code entered here.
Supplier #	The supplier code of the customer (Alphanumeric, 16). You can enter the supplier code in full or specify it partially using the “*” character. The system retrieves the customer codes with the supplier code entered here.
Address	The address of the customer (Alphanumeric, 40). You can enter the customer address in full or specify it partially using the “*” character. The system retrieves the customer codes with the address entered here.
Delivery Area #	The code of the area to which the goods are delivered (Alphanumeric, 18). You can enter the delivery area in full or specify it partially using the “*” character. The system retrieves the customer codes with the delivery area entered here.
Operational Status	Use the drop-down list box to select the operational status of the customer. The system lists the option “Active”. You can leave this field blank to retrieve the customer records irrespective of the operational status.
SITA / ARINC	The SITA/ARINC code given to the customer (Alphanumeric, 45). You can enter the SITA / ARINC code in full or specify it partially using the “*” character. The system retrieves the customer codes with the SITA / ARINC code entered here.

Note: The system retrieves only the customer records in “Active” reference status.

Click the “Search” pushbutton to display the search results.

The system displays the following fields in the “Search Results” multiline based on the filter criteria provided:

Customer #	The code identifying the customer
Customer Name	The name of the customer
Customer Account Group	The code identifying the account group with which the customer is associated
Address	The address of the customer
Operator #	The airline operator code of the customer
Parent Customer Code	The code identifying the parent customer
Supplier #	The supplier code of the customer
Operational Status	The operational status of the customer
Reference Status	The reference status of the customer
SITA / ARINC	The SITA/ARINC code given to the customer

Check the box in the “Select” column of the multiline to select the customer who should be inactivated.
Click the “Inactivate Customer” pushbutton to inactivate the customer.

The system changes the operational status of the customer to “Inactive” in the current login organizational unit.

To register a customer at sales point

Click the hyperlinked customer code in the multiline to enter the sales point information for the customer.