Updating failure and expense details

Using this page, you can update the failure and expense details for the part or aircraft. The expense details incurred to repair the part internally or externally can be recorded in this page. Tell me more.

Select the “Update Failure and Expense Details” link at the bottom of the “Record /Update Claim Information” page.

The “Update Failure and Expense Information” page appears.

The system displays the following field:

Date & Time Format

The format in which the date and time are displayed. This format is displayed from the "User Preferences" set for the login user ID. In case the format is not defined, the system displays the date and time format from the "Enterprise Modeling" business component by default.

The system displays the following fields in the “Claim Details” group box:

Claim #	The code identifying the claim.
Claim Status	The status of the claim that could be “Draft”, “Fresh”, “Confirmed”, “Registered”, “Released”, “Accepted” and “Rejected”.
Claim Date & Time	The date and time at which the claim must be released to the supplier.
Initiated Date & Time	The date and time at which the claim was initiated.
Claim Category	The category to which the claim belongs.
Claim Implications	The implications of the claim. It is a user-defined quick code
Claim Remedy	The nature of claim remedy, which could be one of the following: Part Replacement – Indicates that the request is made for part replacement from the supplier, as a claim remedy. Credit Request – Indicates that the request is made for credit of amount for the failed part from the supplier, as a claim remedy.
Failed Part Disposition	The mode of disposition of failed parts. The system displays one of the following options: Scrap –Indicates that the failed parts are scrapped off. Return – Indicates that the failed part is returned to the supplier. Hold – Indicates that the failed part is kept on hold by the airline operator for the supplier’s further instructions on claim.
Claim Currency	The currency in which the claim for the loss or damage is raised.
Expense Currency	The currency in which the loss or damage is expensed.

Enter the following field in the “Failure Details” group box:

Line #

Use the drop-down list box to specify the line numbers of the claim. The system lists all the line numbers in ascending order, and displays the first value by default.

The system displays the following fields in the “Failure Details” group box:

Part #	The code identifying the part for the claim is raised.
Part Description	The description of the part.
Serial #	The serial number of the part.
Lot #	The lot number of the part.
Component Replacement #	The number identifying the component replacement document based on which the component is removed.
Component Replacement Date	The date on which the component is removed.

Enter the following fields:

Part Failed Date & Time

The date on which the part has failed. (Date Format). Enter the time at which the part has failed in the box provided alongside (Time Format). The date and time entered in these fields must be earlier than or equal to the system date and time.

Reason for Removal

The reason for removal of the part as specified in the Component Replacement document. (Alphanumeric, 255)

Zoom facility available.

Removed By

The code identifying the employee who removed the part. (Alphanumeric, 20). Ensure that the employee specified here is valid and is in “Current’ status as defined in the “Employee Information” business component.

Help facility available.

The system displays the following:

Employee Name

The name of the employee who removed the part.

Enter the following:

Removed from Aircraft Reg #	The registration number of the aircraft from which the part is removed. (Alphanumeric, 90) Ensure that the aircraft registration number entered here is valid as defined in the “Aircraft” business component. Help facility available.
Removed from Component #	The code identifying the component from which the part is removed. (Alphanumeric, 90) Ensure that the component number entered here is valid as defined in the “Aircraft” business component. Help facility available.
Aircraft Flight Hours	The flight hours of the aircraft. (Integer). Ensure that a positive integer is entered here.
Aircraft Flight Cycles	The flight cycles of the aircraft. (Integer). Ensure that a positive integer is entered here.
Labor Hours	The total number of man-hours spent on the work order execution. (Integer) Ensure that a positive integer greater than zero is entered here.
Warranty Labor Rate/Hour	The labor rate per hour that will be remitted by the supplier. (Integer). Ensure that a positive integer greater than zero is entered here.
Mechanic Remarks	Any additional remarks pertaining to the correspondence information of the mechanic. (Alphanumeric, 255). Zoom facility available.
Claimant Remarks	Any additional remarks pertaining to the correspondence information of the claimant. (Alphanumeric, 255). Zoom facility available.

To proceed carry out the following:

Select the “Process Expenses” tab to update the expense details.
Select the “Warranty Ref. Documents” tab to view the warranty reference document details.
Select the “Execution Doc Details” tab to record the execution document details.
Select the “Parameter Details” tab to update the parameter details.
Enter the following details in the “Processing Details’ group box in the main page:

Ack. Reference	The reference number of the supplier acknowledgment for the claim registration. (Alphanumeric, 20) Leave this field blank, if the Claim Status is “Registered”, “Released” or “Accepted”.
Acknowledge Date & Time	The date of the supplier acknowledgement for the claim registration (Date Format). Enter the time of the supplier acknowledgment in the box provided alongside (Time Format). The acknowledgement date and time cannot be modified or updated, if the claim is in either “Registered”, “Released”, “Rejected” or “Accepted” status.
Processed By	The code identifying the employee by whom the claim was processed. (Alphanumeric, 30) Ensure that the employee specified here is in “Current” status as defined in the “Employee Information” business component. The Processed By cannot be modified or updated, if the claim is in either “Registered”, “Released”, “Rejected” or “Accepted” status. Help facility available.
Release Comments	Any additional comments recorded at the time of release of the claim to the supplier (Alphanumeric, 255). Leave this field blank, if the Claim Status is “Draft”, “Fresh”, “Confirmed” or “Registered”. Zoom facility available.
Ack./Rej. Comments	Any additional comments recorded during the acceptance or rejection of the claim by the supplier (Alphanumeric, 75) Leave this field blank, if the Claim Status is “Draft”, “Fresh”, “Confirmed”, “Released” or “Registered”. Zoom facility available.

Enter the following fields in the “Payment Details’ group box:

Invoice #	The number identifying the invoice through which the claim amount is paid. (Alphanumeric, 40).
Invoice Date	The date of the invoice through which the claim amount is paid. (Date Format). If the invoice number is specified, ensure that the invoice date is entered and it must be equal to later than the Acknowledgement Date.
Payment Reference	The reference of the supplier payment. (Alphanumeric, 30).
Payment Date	The date on which the supplier payment is made. (Date Format). The Payment date must be equal to or later than the Acknowledgement Date and the Invoice Date.
Payment Comments	Any additional comments pertaining to the supplier payment. (Alphanumeric, 255). Zoom facility available.

Note: The Acknowledge Date, Invoice Date and the Payment Date must be earlier than or equal to the system date.

Note: The Invoice #, Invoice Date, Payment Reference and Payment Date are not entered if the Claim Status is “Draft”, “Fresh”, “Confirmed”, “Released” or “Registered”.

Click the “Update Failure And Expense Details” pushbutton to update the failure and expense details for the parts.
Click the “Confirm Claim” pushbutton to confirm the claim.

Note: This action is workflow-enabled. Notification messages can be sent and you can configure further processing of this document in the "Workflow Management" business component.

Note: On clicking the pushbutton, the claim documents that are in “Draft” status, are changed to “Fresh” status. If claim document is in “Fresh” or “Confirmed” status, then the status remains the same.

Note: You can confirm only those claims that are in “Fresh” status. On Confirmation the status of the claim is updated as “Confirmed”.

Note: If any modification is done to the claim document in "Fresh" status, then confirmation of the claim can be done only after recording the failure and expense details for the parts.

Note: The system updates the login user as the “Last Modified By” and the system date as the “Last Modified Date”.

To proceed carry out the following:

Select the “View Purchase Order” link at the bottom of the page to view the purchase order details.
Select the “Repair Order” link at the bottom of the page to view the repair order details.
Select the “View Goods Receipt” link at the bottom of the page to view the goods receipt information.
Select the “view Repair receipt” link at the bottom of the page to view the repair receipt information.
Select the “View Issue Details’ link at the bottom of the page to view the stock issue details.
Select the “View Serial / Lot Transaction History” link at the bottom of the page to view the transaction details of the part.
Select the “Process Claims” link at the bottom of the page to process the claims.

The system displays the following fields in the “Record Statistics” group box:

Created by	The name of the login user who created the failure and expense details.
Created Date	The date on which the failure and expense details were created.
Last Modified by	The name of the login user who last modified the failure and expense details.
Last Modified Date	The date on which the failure and expense details were last modified.

Updating failure and expense details - An overview

This page allows you to update the failure and expense details for the part or aircraft. The expense details can be furnished under different claim heads such as Material Cost, Labor Cost, Miscellaneous Cost and Shipping Cost. You can also confirm the claim and record parameter information and execution document details using this page. The details of the execution documents for the components that are created on or later than the CR Date or the execution documents pertaining to an aircraft are captured here.

In this page, you can also view the warranty reference document details such as warranty start date, warranty expiry date, failed date, warranty parameter, warranty parameter value and failed parameter value. The payment information including the invoice details are also specified in this page.

The parameters of the component as on the creation date of the claim can be captured in the "Parameter Details" tab page.