Creating a work order

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Using Online Help

This page allows you to create a work order for carrying out maintenance work on the aircraft.  Tell me more.

The “Create Work Order” page appears.

The system displays the following field:

Date & Time Format

The format in which the date and time fields are displayed. This format is displayed from the "User Preferences" business component based on the login user ID. In case the format is not defined, the system displays the date and time format from the "Enterprise Modeling" business component by default.

The system displays the following field in the “Work Order Details” group box on clicking the “Create Work Order” pushbutton:

Work Order #

The number that identifies the work order. This number is generated by the system based on the numbering type selected, on clicking the “Create Work Order” pushbutton.

Numbering Type

Use the drop-down list box to select the numbering type to be used by the system for generating the work order number. Mandatory. The system lists all the numbering types created in the “Create Numbering Class” activity of the “Document Numbering Class” business component that are valid on the current date. By default, the system sets the field to the numbering type specified as default for the “Work Order” transaction.

The system displays the following field:

Order Type

The type to which the work order belongs. The system displays “Unplanned” by default.

User Status

Use the drop-down list box to assign a user-defined status of the work order. The system lists all the ‘active’ quick codes of the type “User Status” as defined in the “Create Quick Codes” activity.

WO Category

Use the drop-down list box to select the category to which the work order belongs. Mandatory. The system lists all the ‘active’ quick codes of the type “WO Category” as retrieved from the “Create Visit Category” activity of "Central Planning" business component. By default, the system displays the category of the visit package selected in the previous page.

Job Type

Use the drop-down list box to select the job type of the work order. Mandatory. The system lists “Aircraft”, “On-Wing” and “Component Removal”, as options. The system displays “Aircraft” by default.

Expense Type

Use the drop-down list box to select the expense type of the work package. The system lists the following options:

  • Revenue – Select this option if the cost incurred on the work unit is due to routine maintenance activity and must be recorded as revenue cost.

  • Capital – Select this option if the cost incurred must be recorded as a capital cost.

If there exists any expense type defined for the visit package from which the hangar work order is being created, the system retrieves and defaults the expense type from the “Visit Package” business component. Else, the system displays “Revenue” by default.

You can set this field to “Capital”, only if the ownership of the aircraft is set as “Owned” or “Leased Out” in the “Aircraft” business component.

CAPEX Proposal #

The capital expense proposal number applicable to the work unit (Alphanumeric, 40). Ensure that the value entered here is a valid CAPEX proposal number as defined in the “Asset Planning” business component, if the current business component interact with the “Asset Planning” business component.

If there exists any CAPEX proposal number for the visit package from which the hangar work order is being created, the system retrieves and defaults the proposal number from the “Visit Package” business component. Else, the system leaves the field blank by default.

Help facility available.

Work Order Description

The textual description of the work order (Alphanumeric, 150). Mandatory.

Zoom facility available.

Note: The CAPEX Proposal number specified in the HWO must have an asset class that is same as the asset class to which the Asset Tag and Asset No. are mapped for the aircraft. The system performs this check only when the expense type is “Capital” and the “Enforce Object to Asset Mapping For” field is set as “Aircraft” in the “Set Option” activity of the “Account Group” business component.

Work Order #

The number identifying the work order from which you wish to copy the details (Alphanumeric,40). Ensure that the work order is already defined in the login organizational unit and is not in “Cancelled” status.

Help facility available.

All

Check this box, to copy all the details of the work order. All the spare parts, resources, notes and references identified in the work order will be copied in the “Copy Details” group box.

Notes

Check this box, to copy only the additional notes from the work order.

Tasks

Check this box, to copy only the task details of the work order.

References

Check this box, to copy only the references of the work order.

The system displays the following details, on clicking the “Get Details” pushbutton:

The system displays the following field in the “Reference Document Details” group box:

Visit Package #

The visit package for which the work order is created.

Enter the following fields:

Ref. Document Type

Use the drop-down list box to select the type of the reference document  for the work order  to be  created. The system lists the following options:

  • “Project work order” – Select this option if the reference document is a component work order of job type “Project”.

  • “Component work order” – Select this option if the reference document is a component work order of any job type other than “Project”.

  • “Others” – Select this option if the reference document is any other document such as transaction slip, receipt, etc.

The system leaves the field blank by default.

You cannot leave this field blank, if you enter the “Ref. Document #” field.

Ref. Document #

The number identifying the reference document (Alphanumeric, 40).  

Ensure that the reference document entered here is a valid component work order of status other than “Fresh” or “Cancelled”, if the reference document type is “Project work order” or “Component work order”. Also, the component work order must be of job type “Project”, if the reference document type is “Project work order”.

Help facility available.

The system displays the following fields in the “Aircraft Details” group box:

Aircraft Reg #

The aircraft for which the visit package is created.

Aircraft Model #

The model to which the aircraft belongs.

ATA #

The ATA chapter number under which the aircraft is listed (Alphanumeric, 16). Ensure this is a valid number in the “active” status and already defined in the “Create ATA Chapter” activity of the “Aircraft” business component.

Help facility available.

The system displays the following field:

Planning Base

The planning base to which the aircraft belongs.

Zone #

The number identifying the zone to which the aircraft belongs (Alphanumeric, 15). The value entered must be in “Active” status and as defined in the “Create Zones” activity of the  “Aircraft” business component.

Help facility available.

The system displays the following in the “Customer Details” group box:

Note: The system retrieves and displays only those records that are not in frozen status.

Customer #

The number identifying the customer, who owns the aircraft.

Customer Name

The name of the customer owning the aircraft.

Customer Order #

The number identifying the order placed by the customer.

Aircraft Release Date

The date on which the aircraft should be released to the customer, after the completion of the work order.

Customer Order Desc.

The textual description of the details pertaining to the customer order.

Note: The "Customer #" and "Customer Name" fields are applicable only when the aircraft is not self-owned and the customer details are recorded in the system.

Note: you can launch the “View Customer Order Details” page only if the current business component interacts with the “Customer Order” business component.

Part #

The part number to which the component belongs (Alphanumeric, 40). Ensure this is of type “Component”, already defined in the “Create Parts Main Information” activity of the “Part Administration” business component and is in the “active” status.

Help facility available.

The system displays the following field:

Part Description

The textual description of the part.

Component #

The component against which the work order is raised (Alphanumeric, 90). Mandatory, if the job type is “On-Wing” or “Component Removal”. Ensure that this field is not left blank, if the part number and serial number are not entered.

Help facility available.

Serial #

The serial number of the component (Alphanumeric, 40). Ensure that this field is not left blank, if the part number is entered.

Help facility available.

Position Code

The position code for which the maintenance program must be defined (Alphanumeric, 25). Ensure that the value entered here is a valid position code as defined in the “Build Aircraft Configuration” activity of the “Configuration” business component and is in “Active” status.

Entry in this field is mandatory if:

  • the component number is not entered.

  • the engagement type of the aircraft is '”Full Maintenance” or

  • the job type is “On-Wing” or “Component Removal”.

Help facility available.

Note: If the engagement type of the aircraft is “Full Maintenance”, ensure that the component is associated to the position code entered here.

If the “Position Code” is specified and if it is a unique value defined in the aircraft configuration, the system retrieves the component number, part number, part description and serial number for the specified position, from the “Create Component Record” activity of the “Aircraft” business component.

If the “Component #” is entered, the system retrieves the associated part number, part description and position code from the “Build Component Configuration” activity of the “Configuration” business component.

Zone #

A unique number identifying the zone in the warehouse from where the stock is transferred (Alphanumeric, 15).

Entry in this field is mandatory, if the engagement type of the aircraft is 'On Request'.

Help facility available.

Maintenance Type

Use the drop-down list box to select the type of maintenance work that must be performed on the component. The system lists the options “Overhaul”, “Repair”, and “Inspection”. The system leaves the field blank by default.

Replacement Type

Use the drop-down list box to specify the replacement type for the part. The system lists the options “Replacement”, “Restoration”, “Remove Only” and “Attach Only”. The system leaves the field blank by default.

Note: Ensure that the “Replacement Type” field is not left blank, if the job type is set to “Component Removal”.

If the replacement type is set to “Attach Only”, ensure that the “Position Code” field is not left blank if the component number is not entered..

If the replacement type is set to “Replacement”, “Restoration” or “Remove Only”, ensure that the part number-serial number combination is applicable to the position code, if the position code entered is not unique to the aircraft configuration.

WO Priority

Use the drop-down list box to select the urgency level at which the work order must be executed. The system lists the descriptions of all the priority numbers that are defined in the “Create Priority Numbers” activity of the “Common Masters” business component.

Interruptable

Use the drop-down list box to specify whether the work order can be executed with interruptions or not. Select “Yes”, if the work order can be performed with interruptions. Select “No”, if the work order execution cannot be interrupted.

Contact Person

The name of the employee who can be approached in case of any clarification regarding the work order (Alphanumeric,80).

Help facility available.

Est. Man Hrs.

The total man hours estimated to complete the work order (Decimal). Ensure that the value entered is positive.

Work Center #

Use the drop-down list box to select the work center, which is responsible for the execution of the work order. The system lists all the ‘active’ work centers for which the Execution Capability has been defined as "All" and "Hangar Jobs" from the set of Work Center business component interacting with which this component in the login OU is interacting in the alphabetical order.

Work Phone #

The telephone number of the work center, which is responsible for the execution of the work order (Alphanumeric,70).

The system displays the following field:

Work Center Description

The textual description of the work center.

Zoom facility available.

Est. Elapsed Time

The time estimated to complete the execution of the work order (Time Format). Ensure that the value entered is positive.

 

Use the drop-down list box provided alongside, to specify the unit of measurement for the time allotted for the execution of the work order. The system lists the options “Hours”, “Minutes” and “Days”.

Sch. Start Date & Time

The date and time at which the work order execution is scheduled to be started (Date and Time Format). Mandatory.  By default, the system displays the current system date and time.

Note: The earliest of all the scheduled start dates of the tasks, if exists, is taken as the “Sch. Start Date” for the work order.

Sch. End Date & Time

The date and time at which the work order execution is scheduled to be completed (Date and Time Format). Mandatory. This field can be modified only when the work order is in “Fresh” status.

Note: Ensure that the end date falls beyond the scheduled start date.

WO Compliance Date

The latest date by which the work order must be executed (Date Format).Ensure that the compliance date is later than the scheduled end date of the work order.

Authorization

Use the drop-down list box to specify whether authorization is required or not for the work order. Mandatory. The system provides the options based on the options selected in the “Set Options” activity of the current business component.

 

For customer based work orders:

  • If the “Authorization Options” is selected as “Non-Routine WO” in the “Set Options” activity of the current business component, and if a value is selected in the “Approval of Additional Work Scope” field in the “Customer Order” business component, the system provides “Required” as the only option and defaults the same.

  • If the “Authorization Options” is not selected for non-routine work order and if the “Approval of Additional Work Scope” field is set as “Not Required”, the system provides the options “Not Required” and “Required”, and defaults the option “Not Required”.

  • If the “Authorization Options” is set other than “Non-Routine WO”, and if the “Approval of Additional Work Scope” field is set as “Required” or “As Required” in the “Customer Order” business component, then the system provides the options “Required”, “Not Required” and “Customer Authorization Required”, and defaults the option “Customer Authorization Required”.

Note: For work orders that are not customer based, the system:

  1. Provides “Required” as the only option and defaults the same in the above mentioned field, if the “Authorization Options” field is set as “Non-Routine WO” in the “Set Options” activity of the current business component.

  2. Provides the options “Required and “Non Required” if no value is selected in the “Authorization Options” field, and defaults the option “Not Required”.

Note: If “Authorization” is set as “Not Required”, the system assigns this status as "Not Required". If “Authorization” is set as “Required”, the system assigns the status “Pending Authorization” to the newly added tasks and the work order, and if the “Authorization” is set as “Customer Authorization required”, the system assigns the status “Pending Cust. Auth.”.

Authorization Comments

Any additional comments pertaining to the authorization of the work order (Alphanumeric, 255).

Access Panel Tasks

Use the drop-down list box to specify whether access panels tasks are required or not. Mandatory. The system provides the options, “Required” and “Not Required”. The system sets the field to “Not Required” by default. If the parent work order is split, then the system displays “Not Required” as the only option.

 

If “Access Panel Tasks” is set as “Required”, the system lists all the access panels that needs to be accessed for the execution of the task.

 

If the “Create Work Order” option in the “Set Options” activity is set as “Combined”, the system displays the open access panel tasks before the first task that needs this access panel to be accessed. The system sets the close access panel tasks after the last task that needs this access panel to be accessed.

 

If the “Create Work Order” option in the “Set Options” activity is set as “Independent” and the “Task Grouping Options” as “Main WO”, the system combines all the open and close access panels for a single work order. If the “Task Grouping Options” is set as “Task Type”, the system generates separate work orders for open access panels and close access panel tasks.

The system displays the following field in the “Work Unit Details” multiline:

Link Info

Indicates whether the part number and resource details are entered for the task. The system displays one of the following:

 
  • P - if spare part details are available

 
  • R – if resource details are available

 
  • P/R – if spare part and resource details are entered

 

  • Enter the following fields:

Seq #

The sequence in which the tasks should be performed while executing the work order (Integer). Mandatory. Ensure that the sequence number is a positive integer and is unique in the multiline.

 

If you leave the sequence number blank, the system automatically assigns a sequence number to each row, in the order in which they are entered in the multiline, on clicking the “Create Work Order” pushbutton. Ensure that you do not leave it blank for any of the tasks occurring in between.

Task #

The number identifying the task that must be performed for work order execution (Alphanumeric, 30). Mandatory. Ensure that the task has already been defined in the “Create Task” activity of the “Maintenance Task” business component and is in “Active” status.

Help facility available.

Note: You can add only those tasks for which the first two characters of the ATA chapter mapped in the “Maintenance Task” business component are the same as the first two characters of the ATA chapter entered in the “Aircraft Details” group box.

Ensure that the task is not duplicated for the newly added task in the entire visit package for which the work order has been created, and its job status is other than “Completed”, ”Cancelled”, “Preclosed” and “Closed”.

For each task entered in the multiline, all those related tasks that are in “Active” status and whose job status is other than “Completed”, “Cancelled”, “Preclosed” and “Closed”, are displayed sequentially in the multiline along with their corresponding part and resource requirements.

For the newly added tasks, ensure that the tasks which are assigned to execution document do not have relationship defined as 'Conflict' with already existing tasks in the multiline.

The system displays the following field in the “Work Unit Details” multiline:

Revision #

The revision number of the task.

  • Enter the following field:

Task Description

The textual description of the task (Alphanumeric, 150).

Note: If the task description is entered and the “Task #” field is left blank, ensure that the “ATA #” field is not left blank.

The system displays the following field:

Task Category

The category of the task. For access panel tasks, the system appends the string “Access Panel Task”, in this column.

Task Priority

Use the drop-down list box to select the priority for the task. The system lists all the priority descriptions defined in the “Create Priority Numbers” activity of the “Common Masters” business component.

Time Unit

Use the drop-down list box to select the unit for the time allotted for the task. The system lists the options “Minutes”, “Hours” and “Days”.

Est. Elapsed Time

The time estimated to complete the task (Time Format). Mandatory. Ensure that the value entered is positive. By default, the system displays the highest of the elapsed time values specified for the work units.

Est. Man Hrs.

The total man hours estimated to complete the task (Decimal). Ensure that the value entered is positive. By default, the system displays the sum of the estimated man-hours  specified for the work units.

Sch. Start Date

The date on which the maintenance task is planned to be started (Date Format).

Start Time

The time at which the maintenance task is planned to be started (Time Format).

Sch. End Date

The date on which the maintenance task is planned to be completed (Date Format). Ensure that the date is not earlier than the “Sch. Start Date”.

End Time

The time at which the maintenance task is planned to be completed (Time Format).

Note: Ensure that the start date and time is not later than the end date and time.

Ensure that the end date and time is not earlier than the current server date and time.

Also ensure that the end date is greater than the scheduled start date and estimated elapsed time divided by man-hours per day.

Compliance Date

The latest date by which the task must be completed (Date Format). Ensure that this date is later than the scheduled end date of the task.

Expense Type

Use the drop-down list box to select the expense type of the work package. The system lists the following options:

  • Revenue – Select this option if the cost incurred on the work unit is due to routine maintenance activity and must be recorded as revenue cost.

  • Capital – Select this option if the cost incurred must be recorded as a capital cost.The system leaves the field blank by default.

CAPEX Proposal #

The capital expense proposal number applicable to the work unit (Alphanumeric, 40). Ensure that the value entered here is a valid CAPEX proposal number as defined in the “Asset Planning” business component, if the current business component interacts with the “Asset Planning” business component.

Leave this field blank, if the “Expense Type” field is set to “Revenue” in the multiline.

Help facility available.

Note: The CAPEX Proposal number specified against the work unit must have an asset class that is same as the asset class to which the Asset Tag and Asset No. are mapped for the aircraft. The system performs this check only when the expense type is “Capital” and the “Enforce Object to Asset Mapping For” field is set as “Aircraft” in the “Set Option” activity of the “Account Group” business component.

The system displays the following:

ATA #

The ATA chapter under which the aircraft is listed.

Parent Task #

The code identifying the parent task  of the work unit.

Relationship Type

The relationship type of the task with the Related task.

AMM / CMM Item #

The number identifying the aircraft maintenance manual (AMM) or the component maintenance manual (CMM) item number given in the respective manuals.

DSC #

The number that identifies the dependent system condition.

Access Panel #

The number identifying the access panel task.

Planning Type

The planning type of the task.

Note: The system retrieves all the related tasks with the Parents Tasks in the “Parent Task #” column and the relationship between the Task # and Parent Task # in the Relationship Type” column.

Refer to the topic “Entering part requirements of a work order – An overview” for more details.

Refer to the topic “Entering resource requirements of a work order – An overview” for more details.

The system displays the following fields in the “Engg Service Req Details” group box:

Engg Service Req #

The engineering service request (ESR) raised to communicate the request for clarifications, to the respective engineering cell, on a maintenance activity.

Request Status

The status of the ESR, which could be “Fresh”, “Confirmed”, “Cancelled”, “Pre-closed”, “Closed” or “Response Declined”.

Problem Description

The textual description of the problem for which the ESR is raised.

Zoom facility available.

Engg Advice Note #

The number identifying the engineering advice note (EAN) generated by the engineering cell (Alphanumeric, 40). Ensure this is a valid EAN number as defined in the “Process Engg Service Request” activity of the “Engineering Advice Note” business component and is in the “Released” status.

Help facility available.

The system displays the following fields:

Revision #

The revision number of the EAN.

Recommendation

The maintenance action prescribed by the engineering department for the ESR.

The system displays the following fields in the “Work Order Total Cost Estimates” group box:

Total Cost

The total estimated cost that will be incurred on the work order. This is the sum of the material, labour, facilities and miscellaneous costs.

Material Cost (Capital)

The cost of material whose expense type is “Capital” that will be incurred on the work order.

Material Cost

The cost of material that will be incurred on the work order. This cost is calculated by multiplying the rate defined for the material in the “Part Administration” business component with the quantity of parts estimated for all the tasks of the work order.

Labour Cost

The cost of labour that will be incurred on the work order. This is applicable for “Skill” type of resource. This cost is calculated by multiplying the rate defined for the skill in the “HR Setup” business component with the quantity of skill estimated for all the tasks of work order.

Facilities Cost

The cost of facilities that will be incurred on the work order. This is applicable for resource types other than “Skill”. This cost is calculated by multiplying the rate defined for the facility in the “Work Center” business component with the quantity of resources estimated for all the tasks of the work order.

Misc. Cost

Any extra cost that will be incurred on the work order (Decimal). Ensure that the value entered is positive.

Creating the work order

a) The part is identified as PBH part for the supplier who is mapped to the aircraft specified in the “Aircraft Reg #” field.

b) The part and its higher assembly part are identified as PBH object list for a supplier.

c) The component that is requested for a “Component Removal” job or “On-Wing” job, along with its higher assemblies, is identified as PBH for the supplier.

For all the other part types, the system updates the stock status as “Accepted”.

Note: The default resource group defined in the “Set Options” activity of the “Maintenance Tasks” component is set as the resource group for the non-standard task  created in the hangar work order. You can modify details of a non-standard task in the “Author Repair Procedure” page.

To proceed, carry out the following

Refer to the topic “Viewing task information– An overview” for more details.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Creating a work order – An overview

Create Work Order - A summary of the activity

This page allows you to create a work order for carrying out maintenance work on the aircraft. Each work order is identified by a unique number within the organization unit. You can select the numbering type based on which the work order number will be generated by the system.

What you can enter in this page

You can enter the various tasks that must be performed during work order execution. You can enter the following details for the tasks:

Copying details from existing work orders

This page also allows you to create the work order, by copying the details from an existing work order. You can copy all the details or only the task details, notes or references from the existing work order.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Prerequisites

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

What you can do in this page

Copy details from an existing work order

Identify the work center for work order execution

Specify the schedule dates for the work order

Identify tasks required for the work order

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Copy details from an existing work order

You can copy details from the work order that is already created. You can copy either all the details or only the task details, notes or references.

On clicking the “Create Work Order” pushbutton, the work order details are copied to the current work order.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Identify the work center for work order execution

You can identify the work center in which the work order must be executed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Specify the schedule dates for the work order

You can enter the scheduled start and end dates for the work order.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Identify tasks required for the work order

The details of the tasks that are required for the work order execution can be entered. Details such as the sequence number of the task, task number, task priority, time unit, the estimated time and man-hours and scheduled start and end dates can be entered.