The role of Self Service in the Time Management business process

This component empowers an employee to

• Request a shift deviation

• Edit a shift deviation request, provided the deviation has not been authorized

• Request a time deviation

• Edit a time deviation, provided the deviation has not been authorized.

This component also allows a supervisor to

• Authorize a shift deviation

• Authorize a time deviation

Request a Shift Deviation

 After an employee requests for shift deviation, the system checks the shift deviation permission type defined for the rota plan to which the employee belongs. The permission, which could be “Allowed” or “Not Allowed”, is predefined in the Time Management Setup activity

Edit a Shift Deviation Request

 The employee can edit the request that he had made to the supervisor for a shift deviation.. If the request has been authorized already, it cannot be accessed for editing.

Authorize a Shift Deviation Request

 You can

• Edit the effective period for which shift deviation is required

• Authorize selectively

• Reject selectively

Update of Employee Timetable

 After you authorize shift deviation requests, the system updates the employee’s timetable, to reflect the deviation

Request a Time Deviation

 After an employee requests for time deviation, the system checks the permission for time deviation defined for the rota plan to which you belong. The permission could be “Time Deviation Not Allowed“, “With Relaxed Hours” or “With Fixed Hours”. This permission is predefined in the Time Management Setup activity.

• “Not Allowed“ specifies that time deviation in the working hours of the rota plan is allowed.

• “With Relaxed Hours” specifies that an employee can work for any number of hours; it is not necessary that his working hours are equivalent to his shift hours. But the number of hours that he works must not exceed the scheduled hours of the shift. For example, if the scheduled shift is from 9.30 a.m. to 3.30 p.m., the employee cannot work for more than 6 hours on the shift.

• “With Fixed Hours”, implies that he can deviate as long as the total number of hours he puts in are equal to the number of hours in the scheduled shift.

Edit a Time Deviation Request

 The employee can edit the request that he had made to the supervisor for a time deviation on a specific date. If the request has been authorized already, it cannot be accessed for editing.. Editing the request is also allowed if the request had been rejected. The reason for rejection is shown.

Authorize a Time Deviation Request

 A supervisor can

• Change the start and end times of the shift for which time deviation is required.

• Authorize selectively.

• Reject selectively

• Change the timings of the work and break sessions within a shift, and then authorize the time deviation.

Update of Employee Timetable

 After you authorize shift deviation requests, the system updates the employee’s timetable, to reflect the deviation.  

Getting familiar with the activities inside