Record Perceived Cost Details – A summary of the activity

Through this activity, the grievance administrator can record the perceived cost details for resolving the grievance.  The perceived cost refers to the monetary expenses that will be incurred in resolving the grievance. This includes legal fee, settlement fee etc.

The administrator receives notification of grievance through e-mail: When the “Record Grievance“ activity is completed, the administrator receives notification of the grievance through e-mail. Similarly, when the “Record Response Details” activity is completed, the administrator receives an e-mail with the details of the employees who responded to the grievance.  Based on the e-mail received, the administrator could check the costs that will be incurred or that has been incurred, to resolve the grievance.  If cost is involved, this activity will help the administrator to record the cost details for the grievance.

Select grievance to record perceived cost details: In this activity, you are to first select the grievance for which the perceived cost details must be recorded.

Recording the perceived cost details: After selecting it, you can record cost under various heads that will be incurred or that has been incurred in resolving the grievance. Along with each cost, you can enter remarks specific to the cost type, as free text. You can also enter remarks specific to all the costs, as a whole. You are to save this information.

Deleting the perceived cost details: You can delete the perceived cost details, if required.

Getting familiar with the pages inside  

6      Hyperlinked topics below 

Prerequisites  

Record Grievance activity must be completed

What you can do in this activity  

Selecting grievance to record perceived cost details

Recording perceived cost details