Selecting grievance to record perceived cost details

Select the “Record Perceived Cost Details” link from the left pane.

The “Select Grievance to Record Perceived Cost Details” page appears.

Enter the following

Grievance Administration Unit

From the drop-down list box, select the grievance administration unit.

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Date Format

The date format that is applicable to the login user.

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To select through Direct Entry

Use this method if you know the grievance number

Grievance No.

Enter the grievance number.

Select the “Record Perceived Cost Details” link.

To select through Search Criteria

In the search criteria group box, specify the search criteria based on which the system will fetch the records.

Enter the following search criteria values, in some or all of the following fields.

Employment Unit	From the drop-down list, select the employment unit for which you require to retrieve the grievance records. This refers to the organization unit that holds the Employment Information component.
Employee Code	To retrieve the grievance of all employees whose employee codes contain specific characters, type in the character(s) in any combination with wild cards. Example. ECC1, will search for those employee codes that start with ECC1. Other examples are ECC1 and EC*C1.
Employee Name	To retrieve the grievance records of all employees whose employee names contain specific characters, type in the character(s) of these employee names in any combination with wild cards. Example, Rob, will search for those employee names that start with Rob. Other examples are Rob and Rb.
Assignment No.	To retrieve the grievance records of all employees whose assignments contain a specific number, type in the digit(s) in any combination with wild cards.
Grievance No.	To retrieve the grievance records of all employees with the specific grievance number, enter the grievance number or type in the digit(s) in any combination with wild cards.
Grievance Type	From the drop-down list, select the grievance type to retrieve the grievance records of all the employees holding a specific grievance. For example the type of Grievance could be Union/Employee.
Current Status	From the drop-down list, select any one of the following options to retrieve the grievance records with this current status. “Submitted”: Select this, to indicate that you require to retrieve grievances that have been submitted. “Responded”: Select this, to indicate that you require to retrieve grievances for which responses have been received. “Resolved”: Select this, to indicate that you require to retrieve grievances that have been resolved.
Submission Date	Enter the date when the grievance was submitted, to retrieve the records of all the employees whose grievance has been submitted on the specific date.
Grievance Logged by	Enter the employee name, to retrieve the records of the grievance logged by this employee.

Select the “Search” pushbutton.

The multiline displays the following details that satisfy your search criteria

Employment Unit	The employment unit to which the employee belongs
Employee Code	The employee code of the employee
Employee Name	The name of the employee
Assign.	The assignment number of the employee.
Grievance No.	The unique number of the grievance.
Grievance Type	The type of grievance. Examples of the type of Grievance could be Union/Employee.
Current Status	The current status could be any one of the following. “Submitted”. This indicates that the grievance has been submitted. “Responded”. This indicates that the grievance has been responded “Resolved”. This indicates that the grievance has been resolved.
Submission Date	The date on which the grievance was submitted.
Grievance Logged by	The name of the employee who logged the grievance.

Select the hyperlinked grievance number in the multiline, if you have chosen “Search criteria” mode of entry

Page Objective

Use this page to select grievance to record perceived cost details.

What you can do in this Page

To select through Direct Entry

To select through Search Criteria