Recording discrepancy details

Editing task / discrepancy additional information

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The details of the discrepancy associated with the task, can be captured in this tab page. You can specify whether the discrepancy reported is related to corrosion, whether parts are required to close the discrepancy, whether the item on which discrepancy is reported, is a major item or not, etc.

The system displays the following in the “Discrepancy Information” group box:

Discrepancy #

The code identifying the discrepancy reported against the task.

Discrepancy Description

The textual description of the discrepancy.

Record Status

The record status of the discrepancy, which could be “Under Resolution” , “Pending Deferral” , “Deferred” , “Closed” , “Transferred” or “Cancelled”.

Discrepancy Category

The category to which the discrepancy belongs. The system lists all the ‘Active’ attribute codes defined for the attribute “Disc. Category” in the “Common Master” business component.

By default, the system leaves the field blank.

Tracking Status

Use the drop-down list box to assign a tracking status to the discrepancy. The system displays all the active codes that are defined under the “Tracking Status” attribute in the “Maintain Discrepancy / CR Attributes” activity of the “Common Masters” business component.

By default, the system leaves this field blank.

Tested Prior to Tear Down

Use the drop-down list to indicate whether the reason specified by the customer for the repair of the part, is verified before generating the teardown report. You can select the values “Yes” or “No”.

The system displays “Yes” by default.

Primary cause of Failure

Use the drop-down list box to and select “Yes” or “No” to indicate the criticality of the discrepancy reported against the task.

  • Yes – Select this option to indicate that the discrepancy reported against the task needs to be resolved immediately, so as to avoid interruption of further execution activities.

  • No - Select this option to indicate that the discrepancy reported against the task does not affect further execution activities, so that the discrepancy need not be resolved immediately.

The system displays “Yes” by default.

Corrosion Related?

Use the drop-down list box to specify whether the discrepancy reported is related to corrosion. The system lists the following values:

  • Yes - Select this option to specify that the discrepancy reported is due to corrosion.

  • No - Select this option to specify that the discrepancy is not due to corrosion.

The system displays “No” by default.

Major Item?

Use the drop-down list box to specify whether the item on which discrepancy is reported, is a major item or not. The system lists the following values:

  • Yes - Select this option to specify that the item in which the discrepancy is reported is a major item.

  • No - Select this option to specify that the item in which the discrepancy is reported is not a major item.

The system displays “No” by default.

Part Required?

Use the drop-down list box to specify if the parts are required to close the discrepancy. The system lists the following values:

  • Yes - Select this option to specify that the parts are required to close the discrepancy.

  • No - Select this option to specify that the parts are not required to close the discrepancy.

The system displays “No” by default.

Note: You cannot modify the values selected in the above fields, if the Discrepancy is in “No Fault Found”, “Transferred” or “Closed” status.

Discrepancy Attributes

Use the drop-down list box to select the attributes of the discrepancy. The system lists all the 'Active' Quick Codes defined for the Quick Code type 'User Defined 1' in the “Maintain Quick Codes” activity of the current business component.

The system leaves the field blank by default.

Applicable?

Use the drop-down list box to specify the applicability of the discrepancy. The system lists all the 'Active' Quick Codes defined for the Quick Code type 'User Defined 2' in the “Maintain Quick Codes” activity of the current business component.

The system leaves the field blank by default.

User Defined Value 1

Any user-defined value regarding the discrepancy. (Alphanumeric, 255).

User Defined Value 2

Any user-defined value regarding the discrepancy. (Alphanumeric, 255).

Remarks

Any additional remarks related to the discrepancy.

File Name

The name of the file related to the discrepancy details.

Help facility available.

To proceed carry out the following: