Modifying removal and warranty details

Editing work order additional information

Unified Glossary

Basics of using a typical web page

Using Online Help

In this tab page, you can modify the part removal details, supplier and customer warranty details, and the ownership details of the work order. You can specify the registration number of the aircraft from which the main core is removed, serial number of the aircraft, reason for removal of the component, ship or shelve disposition of the main core, etc. You can also modify the warranty details of the work order.

Removal Details

Rem. From A/C Reg # / MSN #

The registration number of the aircraft from which the component / main core for which the work order is created, is removed. (Alphanumeric, ). The manufacturer serial number of the aircraft from which the component / main core is removed, is entered in the box provided alongside. (Alphanumeric, ).

The aircraft registration number entered must be valid as defined in the “Aircraft” business component.

Removed from Part # / Serial #

The code identifying the part # of the engine from which the component is removed. (Alphanumeric, ). The serial number of the engine from which the component is removed, is entered in the box provided alongside. (Alphanumeric, ).

If the serial number is entered, part number also must be specified.

The part number entered must be valid as defined in the “Part Administration” business component. The serial number entered must be valid as defined in the “Aircraft” business component.

The part # - serial # must be a valid combination.

Reason for Removal

The cause of removal of the component from the aircraft.

Help facility available.

Removal Date & Time

The date and time at which the component is removed from the aircraft. (Date & Time Format). The date and time entered here must be earlier than or equal to the server date and time.

The system displays the following fields:

SOS Disposition

The ship or shelve (SOS) disposition of the main core. The system displays the values “Confirmed Failure”, “Suspected Failure”, “No Fault Found” or “Not Applicable”.

Discrepancy Count

The total number of discrepancies reported for the Main Core Part # / Serial # and the Child Part # / Serial #, in “Pending” and “Under Resolution” statuses.

Supplier Warranty Details

The system displays the following fields in the “Supplier Warranty Details” group box:

Warranty Agreement # / Supplier #

A unique number identifying the warranty agreement or the code identifying the supplier of the component.

Warranty Ref. #

The number identifying the warranty reference document created for the main core.

Customer Warranty Details

Warranty Requested?

Use the drop-down list box to specify whether warranty is requested for the main core. The system lists the values “Yes” and “No”.

The system displays “No”, by default.

Warranty Resolution

Use the drop-down list box to specify the decision of the Customer Service Manager (CSM) regarding the status of the warranty requested for the main core.  The system lists the following values:

  • Accepted - Select this option to specify that the warranty request for the main core is accepted.

  • Rejected – Select this option to specify that the warranty request for the main core is rejected.

  • Partial - Select this option to specify that the warranty request for the main core is accepted under certain terms and conditions.

By default, the system leaves the field blank.

Warranty Notes

The details of the warranty agreement, in the customer order.

Ownership Details

The system displays the following fields in the “Ownership Details” group box:

Ownership / Owning Agency #

Indicates the ownership type of the aircraft, which could be “Owned”, “Leased”, “Leased Out” or “Customer”. The code identifying the agency who owns the aircraft, is displayed alongside.

Exchange Contract?

Indicates whether the main core is covered under exchange contract with the supplier or not. The system displays the options, “Not Covered” or “Covered”.

PBH Coverage

Indicates whether the main core is under PBH (Powered By Hour) coverage or not.

To proceed carry out the following: