Recording removal and warranty details

This tab page allows you to view the part removal details, supplier and customer warranty details, and the ownership details of the work order.

Select the “Removal & Warranty Details” tab in the “Plan Work Order” page.

Removal Details

Enter the following fields in the “Removal Details” group box:

Rem. From A/C Reg # / MSN #

The registration number of the aircraft from which the component / main core for which the work order is created, is removed. (Alphanumeric, ). The manufacturer serial number of the aircraft from which the component / main core is removed, is entered in the box provided alongside. (Alphanumeric, ).

Removed from Part # / Serial #

The code identifying the part # of the engine from which the component is removed. (Alphanumeric, ). The serial number of the engine from which the component is removed, is entered in the box provided alongside. (Alphanumeric, ).

If the serial number is entered, part number also must be specified.

Note: If the ‘Order Class’ is “Internal”, ensure the following:

The aircraft registration number specified must be valid and must be in status other than “”Frozen”.
The manufacturer serial number must be valid.
The aircraft registration number and the manufacturer serial number must be a valid combination.
The ‘Removed from Part #’ must be a valid part number and the ‘Removed from Serial #’ must be a valid serial number.
The Removed from Part # - Serial # must be a valid combination.

Reason for Removal	The cause of removal of the component from the aircraft
Removal Date & Time	The date and time at which the component is removed from the aircraft. (Date & Time Format). The date and time entered here must be earlier than or equal to the time zone date and time.

The system displays the following fields:

SOS Disposition	The ship or shelf (SOS) disposition of the main core. The system displays the values “Confirmed Failure”, “Suspected Failure”, “No Fault Found” or “Not Applicable”.
Initial Discrepancy Count	The total number of discrepancies reported for the Main Core Part # / Serial # and the Child Part # / Serial #, in “Pending” status.

Supplier Warranty Details

Enter the following field in the “Supplier Warranty Details” group box:

Under Warranty?

Use the drop-down list box to specify whether the main core is under warranty. The system lists the values “Yes” and “No”.

The system displays “No”, by default.

The system displays the following fields:

Warranty Agreement # / Supplier #	A unique number identifying the warranty agreement or the code identifying the supplier of the component.
Warranty Ref. #	The number identifying the warranty reference document created for the main core.

Customer Warranty Details

Enter the following field in the “Customer Warranty Details” group box:

Warranty Requested?

Use the drop-down list box to specify whether warranty is requested for the main core. The system lists the values “Yes” and “No”.

The system displays “No”, by default.

Warranty Resolution

Use the drop-down list box to specify the decision of the Customer Service Manager (CSM) regarding the status of the warranty requested for the main core. The system lists the following values:

Accepted - Select this option to specify that the warranty request for the main core is accepted.
Rejected – Select this option to specify that the warranty request for the main core is rejected.
Partial - Select this option to specify that the warranty request for the main core is accepted under certain terms and conditions.

By default, the system leaves the field blank.

Warranty Notes

The details of the warranty agreement.

MRO Warranty Details

Enter the following fields in the “MRO Warranty Details” group box:

Under Warranty?	Click the hyperlinked field which could be “Yes”, “No” or “Not Applicable” in order to view the warranty instance of the part
MRO Warranty Instance #	Use the drop-down list box to select the Warranty Instance number of the Part. The system lists all the Warranty Instance # associated with the part.

The system displays the following field:

Warranty Type

The type of the MRO Warranty Instance.

Ownership Details

The system displays the following fields in the “Ownership Details” group box:

Ownership / Owning Agency #	Indicates the ownership type of the aircraft, which could be “Owned”, “Leased”, “Leased Out” or “Customer”. The code identifying the agency who owns the aircraft, is displayed alongside.
Exchange Contract?	Indicates whether the main core is covered under exchange contract with the supplier or not. The system displays the options, “Not Covered” or “Covered”.
PBH Coverage	Indicates whether the main core is under PBH (Powered By Hour) coverage or not.

To proceed carry out the following:

Select the “Order Details” tab to record the details of the work order.
Select the “Order Execution Details” tab to record details regarding the execution of the work order.
Select the “Part Disposition & Movement Details” tab to record disposition and movement details of the part.
Select the “Reference Details” tab to track and view customer order and other details of the work order.
Select the “Contract Terms & Conditions” tab to retrieve the contract information of the work order.