Recording reference details

In this tab, you can track and view the customer order details, execution reference details, parent work order details, work requested details such as discrepancy references, job card references, etc.

Select the “Reference Details” tab in the “Plan Work Order” page.

Customer Order Details

Enter the following details:

Customer Order # / Rev #

The unique code identifying the customer order against which shop work order got generated. Enter the revision of the customer order in the editable box provided alongside. The customer order number entered must be valid and its ‘Order Stage’ must be “Planning” as defined in the “Customer Service Order” business component.

The status of the customer order entered must be "Processed", at the time of work order release and if the ‘Order Class’ is “External”.

Customer Order must not be specified for internal work orders and if the ‘Expense Type’ is “Capital”. If the Order Class as “External”, you cannot modify the Customer Order # and Revision #.

The ‘Order Stage’ of the customer order must be “Firm” when the work order is released.

Help facility available.

Customer #

The unique code identifying the customer for whom the customer order is created. The customer number entered must be valid as defined in the “Customer” business component, must be similar to the customer number in the customer order.

This field must be left blank for internal work orders.

Click the data hyperlink to open the "View Customer Record" page.

Help facility available.

Note: The customer order number and the customer number must be entered at the time of work order creation, if the ‘Ownership’ is “Customer” for the Part # / Serial # specified.

The system displays the following fields:

Order Desc.

The textual description of the customer order.

A/C Execution Details

The system displays the following fields in the “A/C Execution Details” group box:

Exe. Ref #	The code identifying the execution reference document. AME # or SWO # is displayed here based on the Exec. Ref. Type. The AME # displayed is hyperlinked to launch the “View AME details” which displays the Aircraft Maintenance Execution details.
Aircraft Reg. #	The code identifying the aircraft to which the main core belongs.
Work Center #	The work center of the aircraft.

Parent Work Order Details

The system displays the following fields in the “Parent Work Order Details” group box:

Parent SWO #	The code identifying the parent work order. This field is hyperlinked to display the work order information corresponding to the parent work order.
Root SWO #	The code identifying the root work order. This field is hyperlinked to display the work order information corresponding to the root work order.

Work Order Source Details

The system displays the following fields in the “Parent Work Order Details” group box:

Source Parent SWO #	The type of the source parent work order. The code identifying the source parent work order is displayed alongside as a hyperlink.
Source Root SWO #	The type of the source root work order. The code identifying the source root work order is displayed alongside as a hyperlink.
Source Cust. Order # / Rev #	The code identifying the source customer order and the revision number of the source customer order.
Customer #	The code identifying the customer, with reference to the source customer order. Click the data hyperlink to view the customer record.
Contract #	The code identifying the contract that is available for the shop work order.

Work Requested Details

In the “Work Requested Details” group box, the system displays the following details which are defined in the Customer Order:

Discrepancy References	Any discrepancy related to the part/aircraft.
Job Card References	Any job card related to the part/aircraft.
Mod. Instructions	Any instructions pertinent to the modification of the part/aircraft.
Cust. Work Requested	The type of the work requested in the customer raised for the shop work order.

To proceed carry out the following:

Select the “Order Details” tab to record the details of the work order.
Select the “Order Execution Details” tab to record details regarding the execution of the work order.
Select the “Part Disposition & Movement Details” tab to record disposition and movement details of the part.
Select the “Contract Terms & Conditions” tab to retrieve the contract information of the work order.
Select the “Removal & Warranty Details” tab to view details regarding removal of the part, warranty, and other ownership details of the work order.