Repair Order - An overview

Repairs constitute an important part in an Airline Operator’s day-to-day operations. Quality repairs not only ensure the safety of the passengers during flight, their timely return ensures that there is as little down time as possible, thus enhancing dispatch reliability.

Repair orders are raised when a part is to be repaired by a repair shop.

The  created repair order will contain information such as the work scope, problems reported, the date by which the component will have to be returned, the aircraft from which it was removed, the next higher part number , the component history (TSO, CSO, TSN, CSN etc) and the shipping information. This information is sent to the repair shop along with the component.

The next step in this process is the acknowledgement from the repair shop. The repair shop will have to confirm  the status in which the part  was received along with  the receipt date.

After the acknowledgement, the repair shop’s quote will have to be captured. The repair shop has to confirm  the detected the problems. The labor, material and other miscellaneous cost quoted by the repair shop have  to be captured along with the BER cost. Based on this quotation cost, one can either declare that the part is beyond economic repair and salvage it. Otherwise,confirm the repair order quotation and await authorization for the repair shop to proceed with the repair.

Once everyone has authorized it, the repair shop can commence the repair. If there is any revision in the quotation or work scope, the order has to be amended. After amendment, the document will have to be authorized again.

Getting familiar with the activities