Recording shipping details

Select the “Shipping Terms” tab in the “Manage Customer Order" page.

Note: This tab is not applicable if the “Order Applicability” is “Ailrcraft”.

Note: While creating a customer order, it is mandatory that you record details in “Order Details” and “Work Execution Info.” tab pages before recording the “Shipping Terms” tab page.

Enter the following in the ”Ship to Address” group box:

Ship to Customer #

Use the drop-down list box to select the customer to whom the part/aircraft after due maintenance must be shipped, Mandatory. The system lists all ship to customer #s defined for the customer in the Customer component.

By default, this field is set to the ship to customer # defined in the contract associated with the customer order. However, if the ship to customer is not available in the contract, the bill to customer defined for the customer in the Customer component is displayed here, by default.

Ship to Address ID

Use the drop-down list box to select the address to which part/aircraft after due maintenance must be shipped, Mandatory. The drop-down list box displays “Adhoc” as well as all ship to addresses defined for the customer in the Customer component.

By default, this field is set to the ship to address ID defined in the contract associated with the customer order. However, if the ship to address is not available in the contract, the system displays the ship to address set for the customer.

Delivery Area

The delivery area for the ship to address of the customer. This field is mandatory, if the ship to address ID is specified as “Adhoc”.

The delivery area you specify must be valid and must exist in “Active” status in the Sales Maintenance component. By default, this field displays the delivery area defined for the ship to address ID set for the customer.

Help facility available

The system displays the following.

Customer Name

The name of the customer associated with the customer order.

Enter the following contact details of the customer in the ”Ship to Address” group box

Customer Contact Person	The person to contact on behalf of the customer.
Work Phone #	The phone number to contact the customer.
Address 1	The first row of the address of the customer, Mandatory.
Address 2	The second row of the address of the customer, if any.
Address 3	The third row of the address of the customer, if any.
State	The state in which the customer is located.
Country	The country in which the customer is located.
City	The city in which the customer is located, Mandatory.
ZIP	The zip code of the address, Mandatory.
Email	The email address of the customer.
Fax	The fax number of the customer.

Enter the following in the ”Outbound Delivery Terms” group box.

Note: While creating the order, the following fields display values from the contract that is binding on the customer order.

INCO Terms	Use the drop-down list box to select the INCO term (International Commercial term). (Alphanumeric, 150). The system lists all INCO terms created in the “Category” business component.
Carrier/Agency #	The code of carrier to be used for serviced goods shipment (Alphanumeric, 20). The carrier you specify must exist in “Active” status as defined in the “Carrier” business component.
Packaging Codes	Use the drop-down list box to select the packaging code for parts/aircraft. The system lists the packaging codes defined in the “Logistics Common Master” business component, along with the Active "Packaging Codes" for the Carrier ‘FedEx’. If the value saved is in "Inactive" Status, the system lists and defaults the inactive value. You must select an ‘Active’ Packaging Code.
Shipping Method	Use the drop-down list box to select the mode of shipment of parts/aircraft after due maintenance. The system lists the shipping methods defined in the “Category” business component. The system lists all the “active” shipping methods as defined in the “Maintain Shipping Method Codes” activity of the “Logistics Common Master” business component. If the value saved is in "Inactive" Status, the system lists and defaults the inactive value. You must select an ‘Active’ Shipping Method.
Shipping Payment	Use the drop-down list box and select the payment option for shipment. The system lists the options “Account”, “Collect”, “Recipient”, “Sender” and “Third Party”. By default, the system leaves the field blank.
Sender / Recipient Account #	Use the drop-down list box and select the sender / recipient account number. The system lists values based on the selection of Shipping Payment. If Shipping Payment is selected as “Sender”, the system lists all the ‘Active’ Account # for the select the Carrier from the “Maintain Carrier Account Information” screen under the “Logistics Common Master” business component. If Shipping Payment is selected as “Recipient”, the system lists all the ‘Active’ Account # for the selected Carrier - Trading Partner combination from the “Maintain Carrier Account Information for Supplier/Customer” screen under the “Supplier” business component.
Other Account	Any other account number.
Freight Billable?	Use the drop-down list box to select whether the freight charge is billable to the customer or not. The system provides the options “Yes” and “No”.
Freight Term	Use the drop-down list box to select the freight term applicable to the serviceable part. The system lists the freight terms defined for the entity type “Freight Term“ in the “Category” business component. By default, this field displays the freight term defined in the contract associated with the customer order, if available.
Shipping Label	Use the drop-down list box to select the shipping label for the serviced parts/aircraft. The system lists the shipping labels defined in the “Category” business component.
Packaging Notes	Any additional information on the packaging of the serviced part.

Note: The Carrier - Packaging Codes combination and the Carrier - Shipping Method selected must be valid.

Select the “Save Shipping Terms” pushbutton.

The shipping details are updated in the customer order.

If you have made changes to a customer order that is already approved or Processed (status = ”Approved”/ “Processed”), a subsequent revision for the customer order is created by the system. However, the revision number remains the same when you make changes in the customer order that is in “Draft” or “Fresh” status.

To proceed

Select the “Manage Additional Shipment Information” link at the bottom of the page to to map/review the additional shipment details of the issue document.

Select the “Order Details” tab to record customer order details.

Select the “Work Execution Info.” tab to record work scope details.

Select the “TAT & Commercials” tab to record TAT details.

Select the “Billing Terms” tab to record billing details.

Select the “Taxes/Charges/Discount” tab to record TCD details.

Page Overview

In the “Shipping Terms” tab page of the “Manage Customer Order” activity enables you to record details of contact and address for shipping the part/aircraft subsequent to the repair.