View Grievance Summary- A summary of the activity

Grievance Self Service - An Overview

Getting familiar with the pages inside

Prerequisites

What you can do in this activity

 

Through this activity you can view the summary of the grievances. The grievances can be filtered and selected based on the search criteria entered. For example, if you prefer to view the grievances, which are in the “Open” status, select the Grievance Status as “Open” from the drop-down list and select the search button. All the grievances with “Open” status will be displayed in the multiline. Further, you can select a particular hyperlinked grievance number. You will be able to view the grievance summary. The summary displays exhaustive details about the grievance, such as follows:

 

Getting familiar with the pages inside  

 

Go to page…

To carry out task…

Select Grievance to View

Selecting grievance to view

View Grievance Summary

Viewing grievance summary

 

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6      Hyperlinked topics below 

  

Prerequisites  

“Record Your Grievance” activity must be completed

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What you can do in this activity  

Selecting grievance to view

Viewing grievance summary

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