Shop Quick Actions Hub

Managing shop work orders

Select the “Shop Quick Actions Hub” activity under the “Shop Work Order” business component.

The “Shop Quick Actions Hub” page appears.

To retrieve the shop work order you want to work with, enter Shop Work Order # in the Work Order input box. Help facility also available.
Alternately, click the icon to scan the barcode of the work order. The “Manage Your Smart Actions” page appears. You can perform any barcode action on the shop work order in this screen.

Note: The work order you want to work with must be in one of the following statuses only- Planned, In-Progress or Completed as Shop Quick Actions Hub is built only for SWO in executable status for quick actions.

High Level Data view of SWO #

The supervisors can view critical data including completion % of a SWO, progress health and the closure readiness for the SWO #. T in this screen. This will aid in the evaluation the execution of the SWO #

Work Completion

The progress bar depicts the work completion % for the SWO # based on the process parameter “Basis of Work Completion % depiction in Shop Quick Actions Hub?” defined under the entity type Shop Work Order Type and the entity All User Defined Work Order Types in the Define Process Entities activity of Common Master.

If “Basis of Work Completion % depiction in Shop Quick Actions Hub?” is set as 0 for “Status only”, the Work Completion % is derived based on the formula below:

If “Basis of Work Completion % depiction in Shop Quick Actions Hub?” is set as 1 for “Status & Est. Man Hrs.”, the Work Completion % is derived based on the formula illustrated below:

Progress Health

The icon appears in Green, if the following conditions are true for the SWO #:

SWO # is not ‘On-Hold’
Estimation Status is either 'Confirmed Estimates' or 'Released Estimates' or not available/required
Quotation Status is 'Approved' or not available/required
Customer order associated with SWO # is not 'On-Hold' or not available

However, if the above conditions are not true for the SWO #, the icon appears in Orange.

Click

to open the Progress Health popup.

Closure Readiness

The icon appears in Green, if the following conditions are true for the SWO #:

All the tasks are in the Completed/Closed/Cancelled/Pre-Closed status
All the discrepancies are in the Under Resolution status
There are no pending returns
No pending sign-off against any task/discrepancy
CoM has been issued, if Required
No running clocks against any tasks or discrepancies

However, if the above conditions are not true for the SWO #, the icon appears in Orange.

Click

to open the Closure Readiness popup.

Data Display of SWO #

The Shop Quick Actions Hub page displays details of the chosen shop work order. Note that the work order details may differ based on the job type as illustrated in the table below:

Work Order Job Type	Fields on display
Other than Facility and Make	SWO #
	SWO status
	Work Center #
	Part #
	Serial #/ Lot #
	Lot #
	Quantity
	Job Type
	Customer Name
Facility	SWO #
	SWO status
	Work Center #
	Facility Object #
	Facility #
	Quantity
	Job Type
	Customer Name
Make	SWO #
	SWO status
	Work Center #
	Part #
	Mfr. Serial # / Mfr. Lot
	Quantity
	Job Type
	Customer Name

4 SWO Status

Color Code	SWO Status
Black	Planned
Orange	In-Progress
Green	Completed

4 :Main Core Request status

Color Code	Main Core Request / Return status
Black	Not Applicable / Not Required
Orange	Pending Request / Pending issue
Green	Issued / Returned
Grey	Ext. Routed / Ext. Routed - BER / Ext. Routed-Exchange / Scrapped at Work Center / Scrapped at Warehouse

Click on the “Request” button to request for the main core part against the shop work order, if not yet issued.

Note: Process Parameter impacting the data display in the page:

The process parameter "Default view for loading Shop Quick Actions Hub” under the entity type Shop Work Order Type and the entity All User Defined Work Order Types in the Define Process Entities activity of Common Master sets the tab that must appear by default on launch of the Shop Quick Actions Hub page.

Process Parameter: Default view for loading Shop Quick Actions Hub
Value	Behavior on loading of the Shop Quick Actions Hub
"0" for 'More Info'	1^st tab : More Info will be defaulted on screen loading
"1" for 'Counts'	2^nd tab : Counts will be defaulted on screen loading
"2" for 'Search'	3^rd tab : Search will be defaulted on screen loading
Default Value	"0" for 'More Info'

The process parameter “Document Info cards display order in the Shop Quick Actions Hub?” under the entity type Shop Work Order Type and the entity All User Defined Work Order Types in the Define Process Entities activity of Common Master enables the showing/hiding and the ordering of cards on page launch. The following table illustrates how the process parameter value determines the display order of the cards on launch of the page.

Process Parameter: Document Info cards display order in the Shop Quick Actions Hub?
Sequence / Value	Order
2-Customer, 3-Removal Info, 4-TAT Info, 5-Dates Info, 6-Estimation Info, 7-MOD Info, 8-Parent/Root Info, 9-Repair Info, 10- Exchange Info, 11-Repair Order Info, 12-Part Disposition, 13-Movement Details For example, 4, 8, 9, 5, 6, 7, 2, 12, 13, 3, 10, 11	Any combination of numbers from 2 to 9 separated by comma without duplication Only the cards associated with the numbers included in the sequence are displayed. The cards of numbers omitted from the sequence will be not be displayed in the Card section
Default Order	2, 3, 4, 5, 6, 7, 8, 9, 11, 12, 13
Note: By default, 1 represents the Work Order card and will always be displayed as the first card.

More Info tab

Click the icon to open the “More Info” tab to view comprehensive information on the work order.

The “More Info” tab displays the following cards that provide key details of the shop work order in context. The display order of the cards can be organized as preferred by means of the earlier -mentioned process parameter.

Card

Information on display

Work Order

§ Order Description

§ Component #

§ Part Description

Click the “Edit WO Addl. Info link” to open the “Edit Work Order Information” page
Click the “Work Scoping” link to open the “Record Shop Execution Details” page. The “Initial Workscoping” tab appears by default on launch of the page

Customer

§ Customer Name

§ Order #

§ Contract #

§ Customer # | Type

§ Customer PO #

Click the “View CO Details” link to open the “Manage Customer Order” page

Removal Info

§ Removed from A/C Reg # / MSN #

§ Removal Date & Time

§ Removal Reason

Click the “Edit Removal Details” link to open the “Plan Work Order” page. The “Removal & Warranty Details” tab appears by default on launch of the page

TAT Info

§ Target Date

§ Project Completion Date

§ Customer Request Date

§ Promised Delivery Date

Click the “Plan Work Order” link to open the “Plan Work Order” page.

Dates Info

§ Planned Date & Time

§ Actual Start Date & Time

§ Actual End Date & Time

§ On Time v/s Delay Status

SWO Status	Status	Condition
Planned	On Time	Planned Start Date is later than or equal to the Current Date
Planned	Delayed Start By <No. of days delayed> Day(s) No. of days delayed = Current Date - Planned Start Date	Current Date is later than the Planned Start Date
In-Progress	On Time	Planned End Date is later than or equal to the Current Date AND Planned Start Date is later than or equal to the Actual Start Date
In-Progress	Delayed Start < No. of days delayed> Day(s)	Planned End Date is later than or equal to the Current Date AND Actual Start Date is later than the Planned Start Date
	Delayed End By < No. of days delayed> Day(s)	Current Date is later than the Planned End Date
Completed	Completed on Time	Planned End Date is later than or equal to the Actual End Date
Completed	Delayed End By <No. of days delayed> Day(s)	Actual End Date is later than the Planned End Date

Click the “Plan Work Order” link to open the “Plan work Order” page.

Estimation Info

§ Estimation Status

§ Estimate Required For

§ Quotation Status

Click the “Record Estimates” link to open the “Edit Work Estimates” page.
Click the “Record Quotation” link to open the “Manage Quotation Sale” page.

MOD Info

§ MOD In

§ MOD Out

§ Applied MODs

§ Approved MODs

Click the “Record MOD Details” link to open the “Record Part Serial MOD Details” page to update modification details for the main core part in the SWO.
Click the “View MOD Details” link to open the “View Part Serial MOD Details” page to view details of MODs against the main core part # in the SWO.

Parent / Root Info

§ Parent WO #

§ Root WO #

§ Root / Source MC Part #

§ Root MC Serial #

§ Level: Hierarchy level of SWO # considering Parent SWO and Root SWO

Click the “View Root WO” to open the “View WO Details” page with details of the root work order of the work order in context.
Click the “View Parent WO” link to open the “View WO Details” page with details of the parent work order of the work order in context.

Repair Info

§ Repair Process Code

§ Repair Classification

§ Work Required

Click the “Plan Work Order” link to open the “Plan Work Order” page with details of the work order in context.

Exchange Info

Details of the exchange order associated with the shop work order

Exchange Order #
Exchange Order Status
Exchange Type
Source Issue Status of the source part #

Click the “Manage Exchange Order” link to update the exchange order associated with the shop work order.

Repair Order Info

Details of the latest open repair order against the main core part #:

Repair Order #
Repair Order Status
Repair Shop #
RO Date
Click the “Repair Order(S)” link to open the “Select Repair Order” page of the “View Repair Order” activity. The count in the prefix /displays the total count of the open repair orders against the shop work order.
Click the “View Repair Order” link to view the details of the latest open repair order.

Part Disposition

Initial Repair Disposition of the Main Core part associated with the SWO #
Final Repair Disposition of Main Core Part associated with the SWO #
Disposition Remarks related to the disposition remarks on the Main Core part
Click the “Edit Disposition Details” link to open the “Part Disposition Details” popup to update disposition details of the Main Core part.

Movement Details

§ Current location/next move of the Main Core part associated with the SWO #

§ Final movement of the Main Core part associated with the SWO #

§ Remarks on movement of the Main Core part.

Click the “Edit Movement Details” link to open the “Movement Details” popup to update movement details upon removal of the Main Core part.

Counts tab

Click the icon to open the “Counts” tab.

The Counts tab displays the following cards:

Card	Information on display
Tasks	Click the icon to add new tasks to the respective Work Order. It launches “Record Shop Execution Details” page with Initial Workscoping tab defaulted. Breakup of of tasks in the work order under two heads – Open and Total § Open: Count of all tasks in the Planned and In-Progress status. Click on the “Open count” to open the “Record Shop Execution Details” page. The “Work Actual” tab appears with all the tasks in the 'Planned' and 'In-progress' status from the work order in the Task Details multiline. § Total: Count of all tasks in the work order regardless of the status Click on "Total count" to open the “Record Shop Execution Details” page. The “Initial Workscoping” tab appears with all the tasks from the work order defaulted in the multiline.
Discrepancies	Click the icon to add new discrepancies. It launches “Record Shop Execution Details” page with Report Findings tab defaulted. Breakup of discrepancies in the work order under two heads – Open and Total § Open: Count of all discrepancies in the Under Resolution status Click on the “Open count” to open the “Record Shop Execution Details” page. The “Report Findings” tab appears defaulted with the Discrepancy context. Expand the Discrepancy tree to display the “Under Resolution” node. § Total: Count of all tasks in the work order regardless of the status Click on Open count to open the “Record Shop Execution Details” page. The “Report Findings” tab appears defaulted with the Discrepancy context. Expand the Discrepancy tree to display all the nodes underneath.
Observation	Count of all observations against the work order § Open: Count of all observations against the work order Click on Open count to open the “Record Shop Execution Details” page. The “Report Findings” tab appears by default in the Observation context. Expand the Observation tree to display all the nodes underneath. Click the icon to open the “Record Observation” popup and record new observations. More details…
Material	Breakup of materal requests avaiable against the work order under three heads – Request, Issue and Total § Request: Count of material requests in the Authorized status Click on Request count to open the “Record Shop Execution Details” page. The “Material Request” tab appears showing all the MRs in 'Authorized' status in the respective Work Order § Issue: Count of material requests in the Partially Issued and Confirmed status Click on Issue count to open the “Record Shop Execution Details” page. § The “Material Request” tab appears showing all the MRs in ‘Closed/Partially Issued' status in the work order § Total: Count of all material requests in all statuses from the work order Click on Total count to open the “Record Shop Execution Details” page. § The “Material Request” tab appears showing all the MRs in all status in the respective Work Order. Click the icon to raise new Material Request. It launches “Record Shop Execution Details” page defaulted with Material Request tab.
Disassembly & Assembly	Click the icon to launch the “Disassemble & Assemble” tab with the “Disassembly” button enabled in the “Record Shop Execution Details” page to record new component replacement. Further, the “Disassembly” radio button gets selected by default. Breakup of component replacements against the work order under three heads - Off, On and Off/On § Off: Count of component removals Click on "Off" count to open the “Record Shop Execution Details” page. The “Disassemble & Assemble” tab appears with all the CR transactions with only removals in 'Removed' status from the work order. § On: Count of component attachments Click on "On" count to open the “Record Shop Execution Details” page. The “Disassemble & Assemble” tab appears with all the CR transactions with only attachments in 'Replaced' status from the work order. § Of/On: Count of all component replacements Click on "Off / On" count to open the “Record Shop Execution Details” page. The “Disassemble & Assemble” tab appears with all the CR transactions with both removals and attachments in 'Replaced' status from the work order.
Pending Return	Breakup of pending returns against the work order § Main Core: Count of main core and associated core pending for return against the Work Order Click Main Core count to open Record Part Consumption & Return page. The “Return Main Core” tab appears with all the details of the main core and associated cores, if pending for return against the work order. § Rem. Core: Count of removed core pending for return Click Main Core count to open Record Part Consumption & Return page. The “Return Removed Cores” tab appears with all the details of the removed core and associated cores pending for return against the work order. § Uncons. Part: Count of unconsumed parts pending for return Click Main Core count to open Record Part Consumption & Return page. The ‘Return Unconsumed Parts’ tab appears with all the details of the unconsumed core and associated cores pending for return against the work order.
Returned	Details of material returns against shop work order Count of Main Core Count of Removed cores Count of Unconsumed parts Click the Main Core count to open the “Return Main Core” tab in the “Record Part Consumption & Return” activity. The main core record will be displayed in the multiline of the tab. Click the Rem. Core count to open the “Return Removed Cores” tab in the “Record Part Consumption & Return” activity. The removed core records will be displayed in the multiline of the tab. Click the Uncons. Parts count to open the “Return Unconsumed Parts” tab in the “Record Part Consumption & Return” activity. The unconsumed parts will be displayed in the multiline of the tab. Note: The returned parts against SWO # will be displayed in the above-said tabs of the “Record Part Consumption & Return” page. On launch of the page, Display Option will be set as “All Returned Parts” by default.

Search tab

Click the icon to open the “Search” section.
Enter Task #/ Discrepancy #/ Description/ Status/ Type/ Exec. Comments in the Search Criteria input box to retrieve respective multiline search results.
Select the “Show Completed Task” check box to retrieve the Completed tasks in addition to Planned/ In-Progress tasks and Under Resolution discrepancies in the multiline.

Process Parameter dependency: The “Show Completed Task” check box remains selected by default, on launch of the tab, if the process parameter “’Show Completed Task' checkbox on loading of Shop Quick Actions Hub?” under the entity type Show Work Order Type and the entity “All user defined Work Order Type” is set as 1 for Yes in the Define Process Entities activity of Common Master.

Click the “Get” pushbutton or press 'Enter' key to retrieve tasks with attribute values similar to the text you have entered in the Search input box.

Data Display in multiline

The multiline displays the following details of the tasks and/or discrepancies from the selected shop work order.

Task # / Discrepancy #

A tree representation of the tasks / discrepancies in their hierarchical order in the work order.

You can click on the required nodes to display/ hide the next level of hierarchy.

Process parameter dependency: The tree representation appears only if the process parameter "Show tasks & discrepancies in a hierarchical view in Shop Quick Actions Hub multiline?” under the entity type Shop Work Order Type and the entity “All user defined work order types” in the Define Process Entities activity of Common Master is set as 1 for Yes. However, if "Show tasks & discrepancies in a hierarchical view in Shop Quick Actions Hub multiline?” is set as 0 for No, the tasks and discrepancies are displayed in the increasing order of Seq. # without any hierarchy in the multiline.

Description

The description of the task/discrepancy.

Click on the data hyperlink to open the “View Task Information” page and view details of the task / discrepancy.

The status of the task.

Color Code	Status
Black	Planned
Orange	In-Progress
Green	Completed

The status of the discrepancy

Color Code	Status
Black	Under Resolution (with no work recorded)
Orange	Under Resolution (with work recorded)

The Hold / release status of the task / discrepancy

· - Task / discrepancy is on hold

· - Task / discrepancy has been released

BLANK - No hold applied yet

The Clock status of the task / discrepancy.

· - Clock is running

Hover the mouse over the above status icon for the task from the SWO#. A call out appears with the start date & time of the latest clocked time booking by the login user for the task.

· - Clock is stopped

Hover the mouse over the above status icon for the task from the SWO #. A call out appears with the total time booked for the task by the login user.

BLANK - Cock not yet started

The Estimation status of the task / discrepancy

· - Estimation status is 'Pending Estimates', 'Pending Confirmation' and 'Re Estimation Required'

· - Estimation status is 'Confirmed Estimates' and 'Released Estimates'

BLANK - Estimation status is 'Not Required'

The Sign-off status of the task / discrepancy

· BLANK - Sign Off is 'Not Required'

· SOFF - Signed Off

· V - Voided

· M - Pending Mechanic

· I - Pending Inspector

· M&I - Pending Mechanic & Inspector

· R - Rejected

The Return status of the task / discrepancy

· Pending Return of Unconsumed Parts & Pending Return of Removed Cores

· No pending return of cores

Seq #

The sequence number of the task / discrepancy in the shop work order.

Execution Comments

Any Execution Comments entered by the employee regarding execution of the task / discrepancy.

Discrepancy

Click the icon to report discrepancy against the task / discrepancy in the record.

The “Report Findings” tab from the “Record Shop Execution Details” activity appears with details of the source task / discrepancy details.

Observation

Click the icon to record observation on the task / discrepancy.

The Record Observation popup appears.

Request Material

Click the icon to open the “Material Request” tab in the “Record Shop Execution Details” page to raised material requests for the task/discrepancy.

Disassembly

Click the icon to open the “Disassemble & Assemble Core” tab with Disassemble radio button defaulted in the “Record Shop Execution Details” page to record removals against task / discrepancy.

Assembly

Click the icon to open the “Disassemble & Assemble Core” tab with Assemble radio button defaulted in the “Record Shop Execution Details” page to record replacements / attachments against task / discrepancy.

Part Consumption

Click the icon to open the “Return Main Core” tab of the Record Part Consumption & Return” page to record part consumption % return against task / discrepancy.

Material Request

The count of material requests raised in all statuses against the task / discrepancy.

Component Replacement

The count of component replacements performed in all statuses against the task / discrepancy.

Processing work orders

Select single/multiple task or discrepancy from multiline that you wish to work with and then ;
Click the “Clock on” button to start the clock for the task.

The icon appears in the “CS” column for the selected records in multiline.

Click the “Clock off” button to stop the running clock for the task/discrepancy.

The icon appears in the “CS” column for the selected records in multiline.

Click the “Hold” button to suspend the execution of the task/discrepancy.

The “Apply Hold” popup appears. Refer to "Aircraft Execution Hub" Online Help for more details.

Click the “Release” button to continue the execution of the task/discrepancy.

The “Release Hold” popup appears. Refer to "Aircraft Execution Hub" Online Help for more details.

Click the “Sign Off” button to sign off the execution of the task/discrepancy.

The “Record Sign Off & Work Completion” popup appears.

Click the “Task Action” button to execute the task.

The “Task Action” popup appears. Refer to "Aircraft Execution Hub" Online Help for more details.

Click the “Discrep. Action” button to execute the discrepancy.

The “Discrepancy Action” popup appears. Refer to "Aircraft Execution Hub" Online Help for more details.

Click the “Resequence” button to execute task.

The “Resequence Task/Discrepancy” popup appears.

Quick Links

Select the task / discrepancy from the multiline and then select the required link for further processing from the “Quick Links” drop-down list box. The drop-down list box provides the following links:

Route Parts
Record Part # / Serial # Change
Upload Documents
View Associated Doc. Attachments
Inquire Stock Availability
Issue CoM
Record Work Hold
Maintain Employee Information

Print Reports:

Select the report that you wish to generate from the “Print Report” drop-down list box. The reports can be directly generated from shop Quick Actions Hub for the selected work order.