Viewing failure and expense information

This page allows you to view the failure and expense details for the part or aircraft. You can also view the warranty reference document details, execution document details and parameter details.

Select the “View Failure and Expense Details” link at the bottom of the “View Claim Details” page.

The “View Failure and Expense Information” page appears.

The system displays the following field:

Date & Time Format

The format in which the date and time field is displayed. This format is displayed from the “User Preferences” business component based on the login user ID. In case the format is not defined, the system displays the date format from the “Enterprise Modeling” business component by default.

The system displays the following in the “Claim Details” group box:

Claim #	A unique number identifying the claim.
Claim Status	The status of the claim that could be “Draft”, “Fresh”, "Cancelled", “Confirmed”, “Registered”, “Released”, “Accepted”, “Rejected” and "Closed".
Claim Date & Time	The date and time at which the claim must be released to the supplier.
Initiated date & Time	The date and time at which the claim was initiated.
Claim Category	The category to which the claim belongs.
Claim Implications	The implications of the claim.
Claim Remedy	The nature of claim remedy, which could be one of the following: Part Replacement – Indicates that the request is made for part replacement from the supplier, as a claim remedy. Credit Request – Indicates that the request is made for credit for the failed part from the supplier, as a claim remedy.
Failed Part Disposition	The mode of disposition of failed parts. The system displays one of the following options: Scrap –Indicates that the failed parts are scrapped off. Return – Indicates that the failed part is returned to the supplier. Hold – Indicates that the failed part is kept on hold by the airline operator for the supplier’s further instructions on claim.
Claim Currency	The currency in which the claim for the loss or damage is raised.
Expense Currency	The currency in which the loss or damage is expensed.

Enter the following in the “Failure Details” group box:

Line #

Use the drop-down list box to specify the line numbers of the claim. The system lists all the line numbers in ascending order from the “View Claim Details” page, and displays the first value by default.

The system displays the following in the “Failure Details” group box:

Part #	The code identifying the part for the claim is raised.
Part Description	The description of the part.
Serial #	The serial number of the part.
Lot #	The lot number of the part.
Component Replacement #	The number identifying the component replacement document based on which the component is removed.
Component Replacement Date	The date on which the component is removed.
Part Failed Date & Time	The date and time at which the part has failed.
Reason for Removal	The reason for removal of the part. Zoom facility available.
Removed By	The code identifying the employee who removed the part.
Employee Name	The name of the employee who removed the part.
Removed from Aircraft Reg #	The registration number of the aircraft from which the part is removed.
Removed from Component #	The code identifying the component from which the part is removed.
Aircraft Flight Hours	The flight hours of the aircraft.
Aircraft Flight Cycles	The flight cycles of the aircraft.
Labor Hours	The total number of man-hours spent on the work order execution.
Warranty Labor Rate/Hour	The labor rate per hour that will be remitted by the supplier.
Mechanic Remarks	Any additional remarks pertaining to the correspondence information of the mechanic. Zoom facility available.
Claimant Remarks	Any additional remarks pertaining to the correspondence information of the claimant. Zoom facility available.

To proceed further carry out the following:

Select the “Warranty Ref. Documents” tab to view the warranty reference document details.
Select the “Execution Doc. details” tab to view the execution document details.
Select the “Parameter Details” tab to view the parameter details.

The system displays the following details in the “Record Statistics” group box:

Created by	The login user who created the failure and expense details.
Created Date	The date on which the failure and expense details were created.
Last Modified by	The login user who last modified the failure and expense details.
Last Modified Date	The date on which user last modified the failure and expense details.