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Initiate Claims - An overview

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The system displays the following fields in the multiline:

Agreement Details

The agreement details of the claim.

Ref. Document Type

The type of the reference document.

Ref. Document #

The code identifying the reference document.

Reason for Removal

The reason for removal of the part.

Supplier #

The code identifying the supplier of the part. (Alphanumeric, 45). Ensure that the supplier number entered here is active as defined in the “Supplier” business component.

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Note: For each record selected in the multiline, ensure that a value is specified in this field.

The system displays the following:

Affected Aircraft Reg #

The registration number of the aircraft from which the part is removed.

Part #

The code identifying the part claimed.

Serial #

The serial number of the part claimed.

Lot #

The lot number of the part claimed.

Quantity

The quantity of the part claimed.

UOM

The stock UOM for the part.

Notify Failure before

The number of days before which the failure of the part must be notified to the supplier.

Processing Status

Use the drop-down list box to specify the processing status processing status of part #-serial #-lot # combination eligible for the claim. The values are listed based on the following conditions:

  • If the Display Option is “Failed Part” or “Engineering Order”, the system lists all the quick codes that are defined for the Quick Code Type “Processing Status” in the “Maintain Quick Codes” activity of the current business component, and leaves the field blank by default.

  • If the Display Option is “Aircraft” or “Others”, the system lists and defaults the value “Not Applicable”.

Note: Ensure that a value is selected in this field, on clicking the “Update Status” pushbutton.

Processing Comments

Any comments pertaining to the processing of the part. (Alphanumeric, 255).

The system displays the following:

Part Type

The type of the part, which could be “Raw Material”, “Component”, “Expendable”, “Tool”, “Consumable”, “Kit” or "Miscellaneous".

Part Classification

The classification to which the part belongs. The system displays the options “Rotable”, “Controllable” and “Repairable”.

ATA #

The ATA corresponding to the failed part.

Removed By

The name of the login user who removed the part.

Removed Date

The date on which the part was removed.

Component Replacement #

The code identifying the component replacement.

Affected Component #

The code identifying the component from which the part is removed.

Terms & References

Any terms and references related to the warranty.

Supplier Name

The name of the supplier of the part.

Part Description

The description of the failed part.

Claim Generation Option

Use the drop-down list box to specify the basis of claim generation. The system lists the following options:

  • Line Item Wise – Select this option to generate claim document for each line item selected.

  • Supplier Part Wise – Select this option to generate claim document by grouping different line items for the same part # and supplier #.

  • Supplier Wise – Select this option to generate claim document by grouping different line items for the same supplier #.

The system displays “Line Item Wise” by default.

Claim Description

The description of the claim. (Alphanumeric, 2000). This field must not be left blank, if the claim is generated from the "Initiate Claims" page.

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Note: Ensure that at least one record exists in the multiline.

Note: This action is workflow-enabled. Notification messages can be sent and you can configure further processing of this document in the "Workflow Management" business component.

The system performs the following on clicking the “Generate Warranty Claim” pushbutton.

Note: This action is workflow-enabled. Notification messages can be sent and you can configure further processing of this document in the "Workflow Management" business component.

Note: On clicking the pushbutton, the system throws an error message if the Display Option is other than “Failed Part”.

To proceed carry out the following: