Entering claim processing details

This page allows you to enter the claim processing details.

Select the “Processing Details” tab under the “Document Attachment Details” group box in the main page.
Enter the following in the “Expense / Claim Details” group box:

Display Option

Use the drop-down list box to specify the display option of the claim and expense details. The system lists the following options:

Summary - Select this option to retrieve the claim and expense details at claim line level.
Detail - Select this option to retrieve the claim and expense details against different claim heads, pertaining to a line item in the claim document.

The system displays “Detail” by default. The various claim heads are ”Material Cost”, ”Labor Cost”, ”Shipping Cost”, ”Miscellaneous Cost” and ”Others”.

Click the “Get Details” pushbutton to retrieve the claim and expense details in the multiline.

Note: If the Display Option is set as “Summary”, the system retrieves and displays the Expense Amount, Claim Amount and Accepted Amount for each Line # in the multiline.

Note: If the Display Option is set as “Detail”, the system retrieves and displays the Expense Amount, Claim Amount and Accepted Amount against each claim head displayed in the “Expense Category” field.

The system displays the following details in the multiline:

Expense Category	The expense category of the claim.
Part # / Aircraft Reg. #	The number identifying the part or the registration number of the aircraft against which the claim is raised.

Enter the following:

Expense Amount	The amount of expenses for the particulars (Decimal). Ensure that the value entered here is greater than or equal to zero.
Claim Amount	The amount of claim for the expense particulars in claim currency (Decimal). Ensure that the value entered here is greater than or equal to zero.
Accepted Amount	The amount accepted by the supplier for the expense particulars (Decimal). Ensure that the amount entered here is less than the claim amount and is greater than or equal to zero.

Note: The system allows you to modify the “Claim Amount” and “Expense amount” while updating the registered claim, and to modify the “Accepted Amount” alone while updating the released claim. Also, the system allows you to modify the details of the “Payment Details” group box, while updating the accepted claims.

Note: The “Accepted Amount” cannot be updated or modified, if the claim status is in “Rejected”, “Accepted” or “Cancelled”. Also, you cannot modify the “Claim Amount” or the “Expense Amount” if the claim status is either “Released”, “Accepted”, "Rejected" or "Cancelled".

The system displays the following:

Part #	The number identifying the part for which the claim is raised.
Part Description	The textual description of the part.
Qty	The quantity of parts.
UOM	The unit of measurement of the parts.
Ref. #	The reference number of the expense particulars.
Particulars	The details of the expense particulars.

Enter the following:

Remarks

Any additional comments pertaining to the claim (Alphanumeric, 2000).

The system displays the following:

Line #	A unique number generated by the system identifying the claim particulars.
File Name	The name of the file that contains the reference document details.

Note: Ensure that at least one record is available in the multiline.

Click the hyperlinked file name to view the object attachment details.
Enter the following details in the “Processing Details” group box:

Ack. Reference	The reference number of the supplier acknowledgment for the claim registration (Alphanumeric, 20). The acknowledgement reference cannot be modified or updated, if the claim is in either “Registered”, “Released” or “Accepted” status.
Ack. Date & Time	The date of the supplier acknowledgement for the claim registration (Date Format). Enter the time of the supplier acknowledgment in the box provided alongside (Time Format). The acknowledgement date and time cannot be modified or updated, if the claim is in either “Registered”, “Released”, “Rejected” or “Accepted” status.
Processed By	The employee code and name of the employee by whom the claim was processed (Alphanumeric, 30). This field cannot be modified or updated, if the claim is in either “Registered”, “Released”, “Rejected” or “Accepted” status. Help facility available.
Release Comments	Any additional comments recorded at the time of release of the claim to the supplier (Alphanumeric, 255). Leave this field blank, if the claim is in either "Draft", “Fresh”, “Confirmed” or “Registered” status.
Acc./Rej. Comments	Any additional comments recorded during the acceptance or rejection of the claim by the supplier (Alphanumeric, 255). Leave this field blank, if the claim status is either "Draft", “Fresh”, “Confirmed”, “Released” or “Registered”.

Enter the following in the “Payment Details” group box:

Invoice #	The number identifying the invoice through which the claim amount is paid. (Alphanumeric, 40).
Invoice Date	The date of the invoice through which the claim amount is paid. (Date Format). If the invoice number is specified, ensure that the invoice date is entered and it must be earlier than or equal to the current date.
Payment Reference	The reference of the supplier payment (Alphanumeric, 30). Leave this field blank if the claim status is either "Draft", “Fresh”, “Confirmed”, “Released” or “Registered”.
Payment Date	The date on which the supplier payment is made (Date Format). Leave this field blank if the claim status is either "Draft", “Fresh”, “Confirmed”, “Released” or “Registered”.
Payment Comments	Any additional comments pertaining to the supplier payment (Alphanumeric, 255). Leave this field blank if the claim status is either "Draft", “Fresh”, “Confirmed”, “Released” or “Registered”. Zoom facility available.

Click the “Record Processing Info” pushbutton to record the claim processing information.

The system performs the following on clicking the pushbutton:

If the Display Option is set as “Summary”, the system calculates the Total Expense Amount as the sum of the Expense Amount for each Line # of the Claim, Total Claim Amount as the sum of the Claim Amount for each Line # of the Claim and Total Accepted Amount as the sum of the Accepted Amount for each Line # of the Claim.
If the Display Option is set as ”Detail”, then the system performs the following:

Adds the Expense Amount for each claim head, corresponding to the line # of the claim document and then adds the Expense Amount of each line # to calculate the Total Expense Amount.
Adds the Accepted Amount for each claim head, corresponding to the line # of the claim document and then adds the Expense Amount of each line # to calculate the Total Accepted Amount.
Adds the Claim Amount for each claim head, corresponding to the line # of the claim document and then adds the Expense Amount of each line # to calculate the Total Claim Amount.

To proceed:

Select the “Claim Details” tab to enter the warranty claim details.
Select the “Correspondence Details” tab to enter the correspondence details.
Select the “Reference Details” tab to enter the reference details for the warranty claim.