Entering claim details

Using this tab page you can enter the claim details for the loss or damage, that need to be recorded, confirmed or cancelled.

Select the “Claim Details” tab under the “Document Attachment Details” group box in the main page.
Enter the following details in the “Claim Details” multiline:

Expense Category

Use the drop-down list box to specify the expense category for which the claim is raised. The system lists all the ‘Active’ quick codes that are of type “Expense Category” as defined in the “Maintain Quick Codes” activity of the current business component.

Data selection in this field is mandatory, if the quick code type “Expense Category” is set as mandatory in the “Maintain Quick Codes” activity of the current business component.

The system displays the default expense category set in the “Maintain Quick Codes” activity of the current business component by default, if the Claim Classification is “General”. Else the system leaves the field blank by default.

Part # / Aircraft Reg. #

The number identifying the part or the registration number of the aircraft for which the claim is raised (Alphanumeric, 40). Entry in this field is mandatory, if any other field in the multiline is entered. Ensure that the value entered here is either a valid part number or a valid aircraft registration number as defined in the “Part Administration” and “Aircraft” business components respectively, if the Claim Classification is set as “Maintenance”.

Help facility available.

Select the “Help on Aircraft Reg #” link provided below the multiline to select an aircraft registration number.

Note: Ensure that the “Expense Category - Ref # - Part # / Aircraft Reg. #” combination is unique for each record given in the multiline.

Part Description

The textual description of the part for which the claim is raised. (Alphanumeric, 150).

Qty	The total quantity of parts (Integer). Data entry in this field is mandatory, if any other field in the multiline is entered. Ensure that a positive value greater than zero is entered here.
UOM	The unit of measurement of the part (Alphanumeric, 15). Data entry in this field is mandatory, if any other field in the multiline is entered. Ensure that the UOM specified here is valid and is defined in the “Unit of Measurement Administration” business component. Help facility available.
Serial #	The serial number of the part. (Alphanumeric, 40). Ensure that the value entered here is a valid serial number corresponding to the part number entered in the “Part # / Aircraft Reg. #” field, if the “Claim Classification” is set as “Maintenance”. The serial number must be defined in the “Stock Maintenance” business component.
Lot #	The lot number of the part. (Alphanumeric, 18). Ensure that the value entered here is a valid lot number corresponding to the part number entered in the “Part # / Aircraft Reg. #” field, if the “Claim Classification” is set as “Maintenance”. The lot number must be defined in the “Stock Maintenance” business component.
Removed from Aircraft Reg #	The registration number of the aircraft from which the part is removed. (Alphanumeric, 90). Help facility available.
Removed Date	The date on which the part is removed. (Date Format).
Reason for Removal	The reason for removal of the part as mentioned in the component Replacement document. (Alphanumeric, 255).

The system displays the following:

Component Replacement #

The number identifying the component replacement document based on which the component is removed.

Note: You cannot modify the Part # / Aircraft Reg. #, Serial # and Lot #, if the Component Replacement number is available.

Enter the following:

Remarks	Any additional remarks pertaining to the claim (Alphanumeric, 2000).
Ref. #	The reference number of the expense particulars (Alphanumeric, 40).
Particulars	The details of the expenses for which the claim is raised (Alphanumeric, 255).

The system displays the following:

Line #

A unique number generated by the system identifying the claims listed in the multiline.

Enter the following:

File Name

The name of the file that contains the reference document details (Alphanumeric, 50).

Help facility available.

Note: Ensure that at least one record is selected in the multiline.

Click the Delete icon in the toolbar above the multiline, to delete the record selected in the multiline.

Note: The system allows the user to delete one or more records in the multilne, only if the claim documents are in "Draft" or "Fresh" status.

Select the “View File” link at the bottom of the multiline, to view the document attachment details.
Enter the following in the “Registration Details” group box:

Registration Comments

Any additional comments pertaining to the registration of the claim with the supplier (Alphanumeric, 255).

Zoom facility available.

To proceed:

Select the “Processing Details” tab to process the claim details.
Select the “Correspondence Details” tab to enter the correspondence details.
Select the “Reference Details” tab to enter the reference details for the claim.