Managing Issues & Returns function

Managing Issues & Returns Function

The “Issues & Returns” tab provides the ability for the Field Base Personnel, to have a view on all the pending transactions (i.e.) Requests or Issues or Returns under each Aircraft or Warehouse.

Select the “Issues & Returns” tab.

The system displays the Sub function wise Count in the “Sub Function” section.

All	The total count of Requests, Issues & Return documents .
Request	The total count of Request documents.
Issue	The total count of Issue documents.
Return	The total count of Return documents.

Tree Panel:

Enter the following in the “Tree Panel” section:

Aircraft View	The number specifying the aircraft registration number.
Warehouse View	The number specifying the warehouse.

Click the “Go” pushbutton to retrieve the tree section.

The tree section displays the break-down for the count displayed in the Issues & Returns button.

Document Status wise Tree Display - Aircraft View:

The child nodes for the Request, Issues & Returns function in Aircraft View are:

1 Request

A Inprogress

B Pending Authorization

C Open

2 Issue

A Inprogress

B Pending Confirmation

3 Return

A Inprogress

B Pending Confirmation

Document Status wise Tree Display - Sub Nodes Logic (Aircraft View)

Document Status wise Tree Display – Warehouse View

If the mode of view is ‘Warehouse View’, then the Count of the documents (viz. Requests, Issues or Returns) shall be displayed as those that are due for a given Warehouse # from the defined Area of User operation (i.e.) My Area definition. The different child nodes of the Tree display for the Warehouse View are discussed below.

The child nodes for the Request, Issues & Returns function in Aircraft View are:

4 Request

A Inprogress

B Pending Authorization

C Open

5 Issue

A Inprogress

B Pending Confirmation

6 Return

A Inprogress

B Pending Confirmation

Document Status wise Tree Display - Sub Nodes Logic (Warehouse View)

Document List Panel

The system displays the “Document List Panel” section.

All	Use the drop-down list box to select the type of Document. The system lists the values “Shelf Life Expiry”, “Tool Calibration”, “Maintenance Due” along with the value “All”.
	Use the drop-down list box and select the value based on which the Issues and Returns should be retrieved. The system lists the values based on the option selected in the previous drop-down list box.
	In the editable box provided alongside, enter the value corresponding to the item selected.

Check the following box:

Closed	Check the check box to fetch the Closed or Short closed or cancelled documents also .
Overdue	Check the check box to fetch only those documents that are Overdue (i.e.) Due Date is earlier than the current server date.

Click the “Go” pushbutton to retrieve the Requests, Issues & Returns details.

The system displays the following fields in the multiline:

Type	The type of the selected document .
Document #	The number specifying the document .
Date	The date of creation of the document .
Priority	The priority of the document .
Due / Age	The number of days left for due in document .
Status	The status of the document .
A/C Reg #	The aircraft registration number of the Aircraft.
Reference Doc #	The number specifying the reference document of the selected document.
Additional Info	The additional details of the Reference Document # corresponding to the Document # displayed in the Inventory Operations Hub. This column displays the different additional details for various combinations of Tree Node and Ref. Doc Type (like Repair Agency for RO issue, To Warehouse # for STI, Customer Name etc.). Example.

Enter the following field:

Cancellation Remark

Any remarks pertaining to the cancellation of the document.

Note: This field is mandatory if the process parameter “Mandate the “Cancellation Remark”?” under Category ‘Inventory Operations Hub’ in the “Set Inventory Process Parameters” activity of the “Logistics Common Master” business component is set as ‘1’.

To proceed:

Click the “Confirm / Auth.” pushbutton to confirm / Authorize the selected document .
Click the “Cancel” pushbutton to cancel the document.

Document Preview Panel

The system displays the following fields in the “Doc. Details” section:

Document #	The number specifying the document.
Date	The date of creation of the Document.
Status	The status of the document.
Type	The type of the document.
References	The number specifying the reference document of the selected document.
Remarks	Any textual description.

The system displays the following fields in the “Part Details” multiline:

Part #	The number specifying the part.
FLG	The image specifying the flag of the part. (Hazmat, Shelf Life)
Part Desc.	The description of the part.
Qty	The number of units of the part specified in the document.
Stock Status	The stock status of the part.
Serial # / Lot #	Click the hyperlinked serial # / Lot # to display the Part Serial Name Plate smart Pop-up which enables review of the part – Serial / lot reference details like CR History, Transaction History, and condition history details along with Tech Record Status of the part.
CND	The image specifying the condition of the part.
PCT	The part controlled category which could be for serial controlled part and for lot controlled part.
Next Action	The next action of the selected document.
Source Doc.	The number specifying the source document of the selected document.

Action Links and Quick Links Panel:

Action Links:

This section comprises of the next possible action links for a given document based upon the Next Action displayed in the Next Action column of the Document Preview Panel. This section is populated along with the Document Preview Panel on click of the Document # in the Document List Panel. The following links are displayed along with the next possible action links for the selected document:

Select the “Upload Documents” link to upload the necessary documents.
Select the “View Associated Doc. Attachments” link to view the associated document attachments.

Quick Links:

This section comprises of links to all the possible routine activities of a Line Base Personnel. This section is populated on the launch of the Hub.

Select the Create Material Request link to create a material request transaction.
Select the Create General Return link to create parts return document.
Select the Record Stock Transfer Receipt link to record the stock transfer receipt details while receiving the stock transferred from a warehouse.
Select the Manage Goods Receipt link to manage the goods received.
Select the Authorize Material Request link to authorize the material request.
Select the Confirm Issue link to confirm the Issue documents.
Select the Confirm Return link to confirm the material return.
Select the Create Stock Transfer Issue link to create issue document for stock transfer.
Select the Create Loan/Rental Issue link to create issue document for loan/rental order.
Select the Create Exchange Issue link to create issue document for exchange order.
Select the Create General Issue link to create general issue.
Select the Create Repair Order Issue link to create issue document for repair order.
Select the Create Direct/Unplanned Issue link to create Direct/Unplanned Issue.
Select the Short Close Material Request link to shortclose the material request.

To proceed, carry out the following:

Select the "Inv. Overdue & Alerts" tab to manage the part Overdue and Alerts in the inventory.
Select the "External Receiving" tab to manage the receipt transactions.
Select the "Transfer" tab to manage the transfer transactions.