My requests

To modify a request

This section allows the user to give response to the request raised by other users. Also, you will be able to modify the requests already initiated by you.

Enter the following:

Assigned to me	Check this checkbox to retrieve all the requests assigned to you.
Logged by me	Check this checkbox to retrieve all the requests posted by you.
Initiated By	The employee identification number of the person who initiated the request.
Ref. Doc Type	Use the drop-down list box to specify the reference document type relating to the request to be initiated. The system lists the following options: Aircraft Maintenance Exec. Ref. # - Select this option to retrieve requests created with reference to Aircraft Maintenance Execution Reference document. Shop Work Order – Select this option to retrieve requests created with reference to Shop Work Order. The system leaves the field blank.
Ref. Doc #	In the editable box provided alongside, enter a number corresponding to the reference document type selected. The system retrieves all the documents with Ref.#. # similar to the number entered here.
Sort By	Use the drop-down list box to specify the basis on which you wish to retrieve request details. The system lists the following options: Category - Select this option if you wish to retrieve request details based on the category to which they belong. Last Updated - Select this option if you wish to retrieve request details based on the last date it was updated. No. of Replies - Select this option if you wish to retrieve request details based on the number of replies provided. By default the system leaves this field blank.

Select the “Get” pushbutton to retrieve the request details. The system displays the tree structure which ~~shows the~~ shows the following information:

Category

No of Requests

No of responses for the requests

Request title

Author Name & Date & time

Last Reply

The time in which the last reply was given.

Name of the personnel who gave the last reply.

Request Details

The system displays the following in the “Request Details” group box:

Request #	The number identifying the request initiated.
Status	The status of the request initiated, which could be “Awaiting Response”, “Closed”, or “Response Provided”.
Category	The category to which the request belongs, such as “Commercials”, “Engineering”, “Finance”, “Supply Chain”, or “Tech. Records”.
Title	The title for the request initiated.
Request Desc.	A textual description of the initiated request.

Initiation Details

The system displays the following in the “Request Details” group box:

Initiated By	The employee identification number of the person who created the request.
Initiated On	The date on which the request was initiated.

Ref Doc. Details

The system displays the following in the “Request Details” group box:

Ref Doc #	The number identifying the reference document relating to the initiated request.
File Name	The name of the file attached for reference.

Response Details

The system displays the following in the “Request Details” group box:

Response #

The number identifying the response made by you.

Ø Enter the following fields:

Response Provide Date

The date in which the response was provided.

Response

A textual description of the response.

File Name

The name of the file attached for reference.

Help facility available

Click the “Edit Response” pushbutton to modify a particular response details.

The system performs the following:

Saves the modified information against the Response #.
Displays the “Edit Response” pushbutton on selection of the “Response #” in the tree grid to modify a response.

Note: The “Edit Response” pushbutton is displayed only on modification of a response.

Click the “Provide Response” pushbutton to

The system performs the following:

Updates the status of the response to “Response Provided”.
Saves the information provided against the Response #.
Displays the “Provide Response” pushbutton on selection of the “Request #” in the tree grid to create a new response.
Click the “Close Request” pushbutton to

The system updates the status of the response as “Closed”.

To proceed forward, carryout the following:

Select the “Browse Requests” tab page to view the details of the responses and the requests initiated.
Select the “Initiate Requests” tab page to record a request.