Recording Warranty Evaluation details

Select the “Warranty Evaluation” tab in the “Record Warranty Evaluation & Disposition" page.
Enter the following..

Warranty Evaluation

Assessments of the warranty cover for the part as against the customer complaint.

Recorded by Emp #

The identification number of the employee assessed the warranty coverage on the part.

Note: This field is mandatory, if you have provided warranty evaluation.

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Recorded Date

The date on which the employee recorded the warranty assessment for the part.

Note: This field is mandatory, if you have provided the employee #/code.

The “Warranty Evaluation” tab displays the following.

Employee Name

The name of the employee who recorded warranty evaluation.

To proceed

Select the “Customer Complaint” tab to record complete complaint details.
Select the “Warranty Recommendation” tab to record complete recommendation details.