Viewing shipping details of customer order
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Select the “Shipping Details” tab in the “Manage Order Execution” page.
The “Shipping Details” multiline displays the following details for all the shipping documents generated for the customer.
Document Type |
The pack slip type of the document related to the shipment of the serviced part.. |
Document # |
The pack slip document related to the shipment of the serviced part. |
Ship to Customer |
The customer to whom the serviced part must be shipped. |
Ship to ID |
The customer address to which the serviced part must be shipped. |
Document Date |
The date of the preparation of the pack slip document. |
Shipment Date Time |
The date and time of dispatch of the serviced part. |
Document Status |
The status of the pack slip document. |
Carrier #/Agency # |
The carrier/agency that will ship the serviced part to the customer address. |
Shipping Method |
The mode of shipment, such as Air, Rail or Road. |
To proceed
Select the “Order Execution Details” tab to update order execution details.
Select the “Billing & Warranty" tab to update warranty details and initiate invoice.
Select the “Cust. Correspondence” tab to update customer correspondence details.
Select the “Work Execution” tab to view work scope details.
Select the “Invoice History” tab to view invoice details.