Viewing terms and conditions for customer order

This page allows you to view sub-component information for customer order. Tell me more.

Select the “View Terms & Conditions” link in the “View Customer Order” page.

The “View Terms & Conditions” page appears.

The system displays the following field:

Date Format

The format in which the date fields are to be entered. This format is displayed from the "User Preferences" business component based on the login user ID. In case the format is not defined, the system displays the date format from the “Enterprise Modeling” business component by default.

The system displays the following fields in the “Customer Order Details” group box:

Customer Order #	The customer order for which the terms and conditions details are displayed
Amendment #	The amendment number of the customer order
Status	The status of the customer order

The system displays the following fields in the “General Terms Agreement Details” group box:

GTA Reference #	The General Terms Agreement reference document number that you wish to attach to the customer order
Ref. Document Date	The date on which the reference document was created
GTA Remarks	Any remark pertaining to the General Terms Agreement Zoom facility available
File Name	The file name of the General Terms Agreement reference document Zoom facility available
Order Settlement	The order settlement option, which could be “Single” or “Multiple” If the Order Settlement is “Single” the Invoice will be raised only once with respect to the Billing Event selected. If the Order Settlement is “Multiple” the invoice will be raised multiple times with respect to the Billing Event selected.
Initiate Invoicing At	The event on which the billing for customer order is to be done. One of the following is displayed: Work Completion – indicates that the billing must be done on completing work Order Closure – indicates that the billing must be done on closing the customer order Task Closure – Indicates that the billing must be done on Closing the task
Allow Shipping	The option by which the shipping of serviced object must be allowed. The system displays one of the following: Before Payment Receipt – indicates that shipping is allowed before receiving the payment After Payment Receipt – indicates that shipping is allowed after receiving the payment

The system displays the following fields in the “General Payment Terms” group box:

Receipt Method	The method by which the payment will be received. The system displays one of the following: Regular – indicates that payment will be received through regular method ESR – indicates that payment will be received through the ESR method. In the ESR method, the amount to be paid is fixed and is equal to the invoice amount ESR+ – indicates that payment will be received through the ESR+ method. In this method, the amount is not mentioned and the customer can adjust it with discounts, charges, prepayments etc. LSV – indicates that payment will be received through the LSV method. In this method, the customer’s bank account is charged directly instead of waiting for the customer to pay. Specific Bank – indicates that payment will be received through a specific bank
Receipt Mode	The receipt mode of the payment
Pay Term	The code identifying the payment term to be associated with the customer order
Insurance Liability	Indicates who should bear the insurance amount. The system displays one of the following: Self – indicates that the service provider will bear the insurance amount Customer – indicates that the customer will bear the insurance amount None – indicates that the insurance amount will not be borne
Insurance Amount	The total insurance amount to be borne
Insurance Terms	The conditions, which could prevail for claiming the insurance Zoom facility available

The system displays the following fields in the “Advance Payment Terms” group box:

Advance Applicable	Indicates whether advance payment is applicable for the customer order. The system displays either “Yes” or “No”.
Advance Payable By Date	The date by which the advance payment must be made
Advance Percent	The percentage of the amount that can be paid in advance
Advance Percent On	The option by which the advance payment must be made. The system displays one of the following: Total Value – indicates that advance payment will be made on the total value of the customer order Basic Value – indicates that advance payment will be made on the basic value of the customer order
Advance Payable	The amount that can be paid in advance
Advance Tolerance Percent	The maximum excess amount that can be paid in advance expressed as a percentage
DD Charges borne by	The agency that would bear the DD charges, which could be “Customer”, “Self” or “None”
Action On Non-payment	The action to be taken on non-payment of advance, which could be: Hold Order Processing – indicates that the customer order processing must be held on account of non-payment Hold Release of Work – indicates that the work release must be held None – indicates that non-payment does not affect customer order processing
Remarks	Any remark or comment regarding the advance payment

The system displays the following fields in the “Outbound Delivery Terms: General” group box:

INCO Term	The International Commercial Term
CarrierCode	The code of the carrier to be used for serviced goods shipment
Port of Departure	The port from which the serviced goods will be sent
Port of Destination	The port to which the serviced goods will be sent
Freight Billable	Indicates whether the freight charge is billable to the customer or not. The system displays either “Yes” or “No”.
Freight Amount	The amount charged as freight
Packaging Notes	Any additional information pertaining to the packaging of serviced goods Zoom facility available
Shipping Notes	Any additional information pertaining to the shipping of serviced goods Zoom facility available

The system displays the following fields in the “Outbound Delivery Terms: Serviceable Component” group box:

Transportation Mode	The mode of transportation of serviceable component
Freight Term	The freight term applicable to the serviceable component
Packaging Code	The packaging code for the serviceable component
Shipping Label	The shipping label for the serviceable component

The system displays the following fields in the “Outbound Delivery Terms: Cores” group box:

Transportation Mode	The mode of transportation of cores
Freight Term	The freight term applicable to the cores
Packaging Code	The packaging code for the cores
Shipping Label	The shipping label for the cores

The system displays the following fields in the “Outbound Delivery Terms: Spares” group box:

Transportation Mode	The mode of transportation of spares
Freight Term	The freight term applicable to the spares
Packaging Code	The packaging code for the spares
Shipping Label	The shipping label for the spares

The system displays the following detail in the “Forward Cover Exchange Rate Details” group box:

Forward Cover Applicable	Indicates whether the forward cover is applicable at the time of invoicing /payment, which could be “Yes” or “No”.
Forward Rate	If the Forward Cover Applicable is set as “Yes”, then, the Forward Rate is to be provided. This rate applies as exchange rate between user organization with bank.

The system displays the following details in the “Warranty Agreement Details” group box:

Warranty Period(Days)	The number of days that the warranty is valid.
Warranty Expiry Date	The expiry date of the warranty.
Warranty From Date	The date from which the warranty starts.
Warranty Reference #	The reference number of the warranty. It can be any other customer order # also.
Warranty Terms	The terms and conditions of the warranty. Zoom facility available
Agreement Details	The agreement details of the customer oder number. Zoom facility available

Viewing terms and conditions for customer order – An overview

In this page you can view the terms and conditions entered for customer order in “Edit Terms & Conditions” page. The system displays general terms agreement details, general payment terms and advance payment terms. In addition to this, the outbound delivery terms for general goods shipment, serviceable components, cores and spares shipment are also displayed. If the part is declared as BER (Beyond Economic Repair), the salvage information is displayed.