Viewing object details

View Customer Order - A summary of the activity

Unified Glossary

Basics of using a Ramco Enterprise Series Web Page

Using Online Help

Using this tab, you can view the object details.

The system displays the following fields in the “Aircraft Effectivity Details” group box:

Aircraft Reg. #

The registration number of the aircraft on which the maintenance service must be performed

Manufacturer Serial #

The manufacturer serial number of the aircraft

Model #

The model to which the aircraft belongs

The system displays the following in the “Work Center Details” group box:

Primary Work Center #

The unique identifier of the work center, which is responsible for the work execution.

The system displays the following fields in the “Part Effectivity Details” group box:

Line #

The line number of the object details.

Part #

The part to which the  maintenance object belongs. This needs to be entered only when order applicability is component.

   

Customer Part #

The unique customer part number

Part Serial #

The part serial number.

Lot #

Lot number refers to a unique identifier given to a set of parts received from the supplier in a particular instance.

Part Qty.

The quantity of the parts for which the maintenance must be carried out.

Shop Job Type

The system displays any one of  the following shop job types

  • “Make” indicates that a new  part must be  manufactured.

  • “Piece” indicates that maintenance must be carried out for a non component part

Stock Status

The system displays the applicable stock status of the customer part for which maintenance must be carried out. Examples are Customer Civil and Customer –military.

   

Part Description

The textual description of the part

Zoom facility available

Execution Facility

The system displays any one of the following options

  • External – to indicate that the maintenance service will be provided by the external facility

  • Internal – to indicate that the maintenance service will be provided by the internal facility

Execution Location

The work center organizational unit.

Work Center

The work center in which the maintenance work is carried out.

RO Location

The organizational unit in which the repair order will be executed.

Repair Shop

The repair shop in which the repair will be carried out

Salvage Value / Unit

The scrap value per unit.

Position Code

The position code to which the component is attached.

Level Code

The level code to which the sub-component is attached

The system displays the following in the “Warranty Claim Details” group box:

Claim Status

The system displays any one of the following warranty claim statuses.

  • Claim Accepted

  • Claim Partially Accepted

  • Claim Rejected

  • Under Investigation

Reference Customer Order #

A unique number identifying the customer order based on which the warranty is being claimed by the customer

Warranty Reference #

A unique number identifying the component warranty reference.

Audit Report Required?

The system displays any one of the following  options

  • “Yes” indicates that the audit report is required.

  •  “No” indicates that the audit report is not required.

Audit Report #

The unique identifier of the audit report

Warranty Remarks

Any remarks pertaining to the warranty.

Zoom facility available.

The system displays the following in the “Other Details” group box:

Customer Inspection

The system lists any one of the following options

  • “Required”  indicates that the customer inspection of the maintenance work is required

  • “Not Required” indicates that the customer inspection of the maintenance work is not required

Salvage Main Core At

The system lists any one of the following options:

  • MRO – indicates that the MRO will salvage the part

  • Operator – indicates that the airline operator or the customer will salvage the part declared

Receiving Location

The organizational unit in which the object will be received.

Salvage Core Returnables At

The location  at which the spares associated with main core are salvaged

Shipping Location

The organizational unit from which the serviced object must be shipped. The system lists all the organizational units in which the pack slip can be created.

Receiving Warehouse #

The warehouse in which the parts required for maintenance service will be received

General Instructions

Any general instruction pertaining to the customer order.

Zoom facility available.

To proceed carry out the following: