Create Customer Order Based Goods Receipt – A summary of the activity

A customer order communicates the details of the service to be performed on an aviation asset. It contains details such as the work units, sub-component information, customer-supplied part details, discrepancies and the maintenance object details. A Customer Goods Receipt can be created against the customer order, to record the serviceable or maintainable objects such as the component or spares received from the customer, which  is/are further moved and stored in the  customer specific warehouse(s)

The Customer Order Based Goods Receipt is created based on the customer order referring to the details of the aviation asset and /or spares sent to the Repair/ Maintenance shop for performing services. In this case, the “Customer Order” would be treated as the reference document based on which the goods receipt is raised. Once the customer goods receipt details are frozen, the goods receipt cannot be modified.

Getting familiar with the pages inside

What you can do in this activity

Create Customer Goods Receipt based on the customer order

Enter serial number, lot number and storage information

Modify parameter details

Move customer goods to the warehouse at the document level or the line item level

Modify the reference details of the customer goods receipt

Create Customer Goods Receipt based on the customer order

You can create a customer goods receipt, based on the customer order referring to the details of the various parts sent by the customer to the maintenance shop for performing the maintenance or service activity.

• Use the “Select Customer Order” page, to select the customer order based on which the  Customer Goods Receipt is to be created.

• Go to the “Create Customer Goods Receipt” page, to create the customer supplied part(s)  receipt.

Enter serial number, lot number and storage information

You can enter the serial number, lot number and the storage details for the customer part(s)  received.

• Use the “Create Goods Receipt” page, to create the customer supplied part(s) receipt

• Go to the “Edit Serial # / Lot # & Storage Details” page, to enter the serial number , lot number and the storage details for the customer supplied part(s)

Note: This link can be launched only if the part type for the part number is “Component”.

Modify parameter details

You can modify the parameter details of the customer part(s) received.

• Use the “Edit Serial # / Lot # & Storage Details”, to record the serial number , lot number and the storage details for the customer supplied part(s).

• Go to the “Edit Parameter Details” page, to modify the parameter details.

Note: This link can be launched only if the part type for the part number is “Component”.

Move customer goods to the warehouse at the document level or the line item level

You can move the customer part(s) to the designated warehouse, both at the document level to a single storage space and at the line item level to  multiple  storage spaces

• Use the “Create Customer Goods Receipt” page, to create the customer supplied part(s) receipt.

• Go to the “Move Customer Goods” page, to move the customer part(s) to the warehouse. In this page you can move the customer goods received to a single storage space as specified for the warehouse

• Go to the “Move Customer Goods – Linewise” page, to move the customer part(s) at the line item level to the warehouse. In this page you can move the customer goods present at the line item level to multiple storage space.

Modify the reference details of the customer goods receipt

You can modify the details of the reference documents attached to the customer goods receipt.

• Use the “Create Customer Goods Receipt” page, to create the customer supppled part(s) receipt.

• Go to the “Edit References” page, to modify the reference information.