Recording response details

Recording response details

Select “Record Response Details” hyperlink to record the responses for the grievances if you have chosen Direct entry mode.
Select the hyperlinked Grievance number in the multiline if you have chosen “Search criteria” mode of entry.

The “Record Response Details” page appears

The system displays the following from the previous page

Date Format	The date format that is applicable to the login user.
Employment Unit	The employment unit to which the employee belongs
Employee	The employee code and name of the employee
Assignment No.	The assignment number of the employee.
Grievance No.	The unique number of the grievance.
Grievance Type	The type of the grievance. For example the type of Grievance could be Union/Employee.
Submission Date	The date of submission of the grievance.
Responded Date	The date when the grievance was responded.
Grievance Logged By	The employee name of the person who logged the grievance.
Current Status	The status of the grievance could be any one of the following: “Submitted”. This indicates that the grievance has been submitted "Responded”. This indicates that the grievance has been responded “Resolved”. This indicates that the grievance at has been resolved.
Grievance	The grievance of the employee.
View Attachment	The document attached while recording the grievance can be viewed.

Enter the following

Response Details	Enter the response details for the grievance.
Attach Document	The response document to be attached. Click the icon beside the field to browse and select the file you want to attach.

Select the “Submit” button to record the response details of the grievance. The current status of the grievance changes to “Responded”.
Select the “Delete “ button to delete the response details of the grievance.

Page Objective

Use this page to record response details.