Viewing grievance summary

Select “View Grievance Summary” hyperlink to view the grievances if you have chosen Direct entry mode.
Select the hyperlinked grievance number in the multiline if you have chosen “Search criteria” mode of entry.

The “View Grievance Summary” page appears.

The system displays the following

Grievance Administration Unit	The administration unit of the grievance
Date Format	The date format that is applicable to the login user.
Employment Unit	The employment unit to which the employee belongs
Employee	The name and code of the employee on whose behalf the administrator recorded the grievance, in the “Record Grievance” activity.
Assignment No.	The assignment number of the employee.
Grievance No.	The unique number of the grievance.
Grievance Type	The type of the grievance selected in the previous page For example the type of Grievance could be Union/Employee.
Submission Date	The date of submission of the grievance
Grievance Status	The status of the grievance could be any one of the following: ”Open”: The administrator can keep the grievance in open status until the grievance is resolved. ”Closed”. The administrator can close the grievance either when the grievance is resolved or at a later point of time. A closed grievance cannot be reopened, but it can be viewed.
Current Status	The current status of the grievance could be any one of the following: “Submitted”: This indicates that the grievance has been submitted. "Responded”: This indicates that the grievance has been responded “Resolved”. This indicates that the grievance has been resolved.
Grievance	The main details of the grievance of the employee.
Grievance Details	Additional details of the grievance.
View Attachment	The document attached while recording the Grievance can be viewed.

Response details

The system displays the following details of the responses to the grievance

Employee Code	The code of each employee who responded to the grievance
Employee Name	The name of this employee.
Response	The response to the grievance, as free text
Responded On	The date on which the response was recorded by this employee.
Document	The document attached while recording the Response can be viewed.

The following fields are displayed below the multiline

Suit Details	The details of legal proceedings in connection with the grievance.
Resolution Details	The details of the resolution.
View Attachment	The document attached while recording the Resolution can be viewed.

6 Hyperlinked topics below

Page Objective

Use this page to view the grievance summary.