Selecting grievance to view

View Grievance Summary - A summary of the activity

Page objective

What you can do in this page

Glossary

How to use the web page

Using online help

The  “Select Grievance to View” page appears.

Date Format

The date format that is applicable to the login user.

Tell me more.

Employee

The employee code and name of the employee.

To select through Direct Entry

Use this method if you know the grievance number.

Grievance No.

The grievance number of the grievance

To select through Search Criteria

In the search criteria group box, specify the search criteria based on which the system will fetch the records.

Employment Unit

From the drop-down list, select the employment unit for which you require to respond the grievances. This refers to the organization unit that holds the Employment Information component.

Employee Code

To retrieve the grievance of all employees whose employee codes contain specific characters, type in the character(s) in any combination with wild cards. Example. ECC1*, will search for those employee codes that start with ECC1. Other examples are *ECC1 and EC*C1.

Employee Name

To retrieve the grievance records of all employees whose employee names contain specific characters, type in the character(s) of these employee names in any combination with wild cards. Example, Rob*, will search for those employee names that start with Rob. Other examples are *Rob and R*b*.

Assignment No.

To retrieve all grievance records with a specific assignment number, type in the assignment number. Alternatively, type in the digit(s) in any combination with wild cards.

Grievance No.

To retrieve a particular grievance record with a specific grievance number, enter the grievance number. Alternatively, type in the digit(s) in any combination with wild cards.

Grievance Type

From the drop-down list , select the grievance type to retrieve the grievance records of all the employees holding a specific grievance. For example the type of Grievance could be Union/Employee

Grievance Status

From the drop-down list, select any one of the following status of the grievance.

  • Open – Administrator keeps the grievance in open status until the grievance is resolved. The grievance can be in any one of the current status only when the grievance status is “Open”.

  • Closed – Administrator closes the grievance when the grievance is resolved. The grievance cannot be in any one of the current status when the grievance status is “Closed”.

Current Status

From the drop-down list, select any one of the following options to retrieve the grievance records possessing the selected current status.

  •  “Submitted”. This indicates that the grievance has been submitted.

  • “Responded”.  This indicates that the grievance has been responded

  • “Resolved”. This indicates that the grievance has been resolved.

Submission Date

Enter the date when the grievance was submitted to retrieve the records of all the employees whose grievance has been submitted on the specific date.

Grievance Logged by

Enter the employee name to retrieve the records of the grievance logged by a particular employee.

The multiline displays the following details that satisfy your search criteria

Employment Unit

The employment unit to which the employee belongs

Employee Code

The employee code of the employee

Employee Name

The name of the employee

Assign.

The assignment number of the employee.

Grievance No.

The unique number of the grievance.

Grievance Type

The type of grievance. For example the type of Grievance could be Union/Employee.

Grievance Status

Grievance status could be any one of the following:

  • Open – Administrator keeps the grievance in open status until the grievance is resolved. The grievance can be in any one of the current status only when the grievance status is “Open”.

  • Closed – Administrator closes the grievance when the grievance is resolved. The grievance cannot be in any one of the current status when the grievance status is “Closed”.

Current Status

The current status of the grievance could be Submitted/Responded/Resolved.

Submission Date

The date when the grievance was submitted.

Grievance Logged by

The employee code and name of the person who logged the grievance.

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Page Objective

Use this page to select the grievance for viewing.

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What you can do in this page

To select through direct entry

To select through search criteria

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