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Select the “Record Grievance” hyperlink, in the “Select Employee To Record Grievances” page if you have chose direct entry mode.
Select the hyperlinked employee name in the multiline, if you have chosen the “Search criteria” mode of entry.
The system displays the following from the previous page
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Grievance Administration Unit |
The administration unit of the grievance. |
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Date Format |
The date format that is applicable to the login user. |
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Employment Unit |
The employment unit to which the employee belongs |
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Employee |
The employee code and name of the employee whom you selected in the previous page |
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Assignment No. |
The assignment number of the employee. |
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Department |
The department name of the employee. |
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Job Title |
The job title of the employee. |
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Position Title |
The position title of the employee. |
Enter the following
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Grievance Type |
From the drop-down list, select the type of grievance. For example, it could be Union/Employee/Administration etc; |
The system displays the following
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Current Status |
The current status of the grievance. It could be one of the following:
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Enter the following
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Grievance |
The grievance of the employee that is to be recorded |
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Attach Document |
The grievance document to be attached. Click the icon beside the field to browse and select the file you want to attach. |
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Grievance Details |
The additional details of the grievance of the employee that is to be recorded. Select the icon beside the field to enter more details. |
Enter the following, in the multiline
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Employee Code |
Enter the employee code of the employee to whom the grievance must be forwarded. Help Available |
If you retrieved the employee code using the Help icon, the system displays the following in the multiline.
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Employment Unit |
The employment unit to which the employee belongs. |
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Employee Name |
The name of the employee. |
Select the “Submit” pushbutton, to record the grievance of the employee.
When you submit the grievance information, the system sends e-mails to the employees you had entered in the “Grievance Forward Details” multiline..
The system displays the following
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Grievance No. |
A unique number, generated by the system, to identify the grievance |
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Current Status |
The current status of the grievance changes to “Submitted”. |
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Submission Date |
The date of submission of the grievance |
To view the updated status of the grievance
If one or more employees respond to the grievance, the system updates the following fields in the “Record Grievance” page
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Response |
The response for the grievance, if the grievance has received a response. |
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Responded On |
The date on which the grievance received a response. The date is displayed only if the “current status” field displays “responded”. |
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Document |
The document attached during Response time can be viewed. |
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Current Status |
The current status of the grievance. It could be one of the following:
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Select the “Delete” pushbutton to delete the grievance of the employee.
The grievance can be deleted only if none of the persons to whom the grievance has been forwarded has responded to the grievance.
6 Hyperlinked topics below
This page is used by the grievance administrator to record the grievance.
To view the updated status of the grievance