This tab enables you to record Operational approval or commercial approval against an order / package.
Select “Approvals” tab in the Service Order tab of “Customer Portal” page.
Select the “Commercial” tab for commercial approvals of a work order or package.
Select the “Operational” tab for Operational Approvals of a work order or a package.
The system displays the following fields:
Indicates the code identifying the Customer Order. |
|
/ Rev |
The revision number of the customer service order which you wish to approve or reject |
Quote Pend. Approval? |
Indicates whether quote is pending customer approval, which could be any of the following:
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Quote Valid Till |
Indicates the validity of the quote specified in the Sale Quotation. |
Quote Remarks |
Indicates the print remarks specified in the latest revision of the Sale Quotation released for customer approval against the corresponding Sale Quotation. |
The system displays the following fields:
Pricing Elements |
The pricing element for the object which could be Part Price, Exchange Fee, Exchange Fee with repair or Handling Fee. |
T & M |
The pricing based on time, material and resources used. |
FP |
The pricing based on fixed price. |
Total |
The price of the task. |
The system displays the following fields:
Total Quote Value |
The total value of the quotation which is the final value given to the customer. |
Revised Value |
The different amount of the quote revision already released for approval and the revision pending release. |
Select the “Approve” pushbutton to approve the quotation.
Select the “Reject” pushbutton to reject the quotation.
Select the “Re-Quote” pushbutton for re-quotation.
To proceed further,
Select the "Generate Quote Report" link to generate quote report.
Select the "Record Task Level Approvals" link to approve sale quotation.
Select the Generate Quote Report link to generate a quote report.
Select the ‘Record Task Level Approvals’ link to record details of quote approval at task level.
The system displays the following fields in the multiline:
Approval For |
Indicates the item for which approval is required, which could be any of the following: Operational approvals
Commercial approvals
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Ref. Entity |
The number identifying the entity. |
Ref. Entity # |
The reference code of the entity. |
Ref. Value |
The reference value |
Details |
The details of reference entity. |
Select the “Approve” pushbutton to accept the commercial / operational approvals
Select the “Reject” pushbutton to reject the commercial / operational approvals.