Identify Resolution Procedures – A summary of the activity

The “Identify Resolution Procedure” activity allows you to identify the resolution procedure or the remedial action that must be executed for the reported discrepancy or maintenance report.

When discrepancies are reported in the Journey Log or Technical Log, they are processed into a maintenance report. Once maintenance reports are created, resolution procedures are identified for the discrepancies.

You can search for discrepancies or maintenance reports in this activity. You can select multiple discrepancies and create a single maintenance report for all of them. Once this is done, you can identify the relevant resolution procedure.

Note: A maintenance report must be created before identifying the resolution procedure.

Getting familiar with the pages inside

What you can do in this activity

Identify resolution procedures for a discrepancy or maintenance report

Identify resolution procedures for a discrepancy or maintenance report

You can specify the search criteria to select the discrepancy or maintenance report and specify a resolution procedure for it.

• Use the “Select Discrepancies / Maintenance Reports” page to specify search criteria and select the discrepancy/maintenance report.

• Use the “Identify Resolution Procedure” page to specify a resolution procedure for the selected discrepancy/maintenance report.