Selecting customer order for reviewing work execution

You can select a customer order for processing in this page. Tell me more.

Select the “Review Work Execution” link under the “Customer Order Management” business component.

The “Select Customer Order” page appears.

Date Format

The format in which the date field is displayed. This format is displayed from the "User Preferences" business component based on the login user ID. In case the format is not defined, the system displays the date format from the "Enterprise Modeling" business component by default.

To search for a customer order

Enter the following fields in the “Search Criteria” group box, to search for a customer order. Data entry in the following fields is optional:

Customer Order #	The number of the customer order for which you wish to review the work execution details (Alphanumeric, 40). You can enter the customer order number in full or specify it partially using the “*” character. The system retrieves all customer order numbers that are similar to the number entered here.
Amendment #	The amendment number of the customer order (Integer). The system retrieves the customer orders with the amendment number specified here.
Order Date From	The starting date in the range of dates during which the customer order was created (Date Format). The system lists all the customer orders that have been raised later than this date. This date must be in the same format as displayed in the “Date Format” field.
Order Date To	The ending date in the range of dates during which the customer order was created (Date Format). The system lists all the customer orders that have been raised earlier than this date. This date must be in the same format as displayed in the “Date Format” field. Ensure that this date is later than or the same as the date entered in the “Order Date From” field.
Aircraft Reg. #	The aircraft registration number against which the customer order was created (Alphanumeric, 30). You can enter the aircraft registration number in full or specify it partially using the “*” character. The system retrieves all customer order numbers with the aircraft registration number entered here.
Part #	The part number against which the customer order was created (Alphanumeric, 40). You can enter the part number in full or specify it partially using the “*” character. The system retrieves all customer order numbers with the part number entered here.
Customer #	The code identifying the customer for which the customer order was created (Alphanumeric, 18). You can enter the customer code in full or specify it partially using the “*” character. The system retrieves all customer order numbers with the customer code entered here.
Ordering Point	Use the drop-down list box to select the organizational unit in which the customer order was created. The system retrieves all organizational units in which the customer orders can be created. The system retrieves all customer order numbers created in the ordering point selected.
Execution Status	Use the drop-down list box to select the execution status of the customer order. The system lists “Allocated”, “Released”, “Completed”, “In progress” and “Closed”.
Order Applicability	Use the drop-down list box to select the order applicability. The system lists the following: Aircraft – to perform maintenance service on aircraft Engine – to perform maintenance service on engine Component – to perform maintenance service on component Others – to perform other services The system leaves the field blank by default.

Note: Only customer orders in the “Processed” status are retrieved by the system.

Click the “Search” pushbutton, to display the search results in the multiline.

The system displays the following in the “Search Results” multiline:

Customer Order #	The customer order defined in the system
Amendment #	The amendment number of the customer order
Execution Status	The execution status of the customer order which could be “Allocated”, “Released”, “Completed”, “In progress” or “Closed”
Order Date	The date on which the customer order was created
Aircraft Reg. #	The aircraft registration number against which the customer order was created
Part #	The part number against which the customer order was created
Serial #	The serial number of the component
Customer #	The code of the customer for whom the customer order was created
Customer Name	The name of the customer
Order Applicability	The maintenance object to which the customer order is applicable, which could be “Aircraft”, “Component”, “Engine” or "Others".
Ordering Point	The organizational unit in which the customer order was created
Order Description	The textual description of the customer order

Note: For the “Order Applicability” set as “Component”, “Engine” or “Others”, if multiple parts exist for a selected customer order number, the systems displays “Multiple” in “Part #” field and leaves the “Serial #” field blank.

Check the box in the “Select” column of the multiline to select the customer order for reviewing work execution.

To proceed, carry out the following:

Select the “Review Work Execution” link at the bottom of the page to review the work execution.

Selecting customer order for reviewing work execution- An overview

This page helps you to search for a “Processed” customer order for reviewing the work execution details. If you know the customer order number you can directly enter it. Otherwise, you can carry out a search based on the customer order number, amendment number, range of customer order creation dates, aircraft registration number, part number, customer number, ordering point, execution status and customer order applicability. The system displays the customer order details that match the filter criteria in the multiline.