Selecting claim for modifying the details

Select the “Edit Claim” link under the “Claims” business component.

The “Select Claim” page appears.

The system displays the following:

Date & Time Format

The format in which the date and time field is displayed. This format is displayed from the “User Preferences” business component based on the login user ID. In case the format is not defined, the system displays the date format from the “Enterprise Modeling” business component by default.

Enter the following in the “Direct Entry” group box:

Claim #

A unique number generated by the system identifying the claim (Alphanumeric, 40).

Select the “Edit Claim Details” link provided along side to modify the claim details.

To search for claims

Enter the following details in the “Search Criteria” group box:
Click the “Search Criteria” tab in the “Select Claim” page:

Refer to the topic “Entering search criteria for modifying claims” to proceed further.

Click the “Additional Search Criteria” tab in the “Select Claim” page.

Refer to the topic “Entering additional search criteria for modifying claims” to proceed further.

To proceed

Click the "Search" pushbutton to retrieve the claim details in the multiline.

The system displays the following details in the “Search Results” multiline:

Note: The system retrieves and displays the details of only those claim documents that are in “Fresh” status.

Claim #	A unique number identifying the claim.
Claim Status	The status of the claim.
Supplier #	The number identifying the supplier on whom the claim is raised or initiated.
Supplier Name	The name of the supplier.
Initiated Date & Time	The date and time at which the claim was initiated.
Initiated By	The code identifying the employee who initiated the claim.
Total Claim Amount	The total amount claimed for the loss or damage.
Claim Currency	The currency in which the claim for the loss or damage is raised.
Claim Description	The textual description of the claim.
Claim Category	The category to which the claim belongs.
Claim User Status	The user status of the claim.

Click the hyperlinked Claim # in the multiline to modify the claim details.