Entering additional search criteria for modifying claims

Edit Claims - A summary of the activity

Unified Glossary

Basics of using a typical webpage

Using Online Help

This tab page allows you to specify the additional search criteria for modifying the claim details.

Primary Agreement Type

Use the drop-down list box to specify the source agreement type, through which the claim is generated. The system lists the following options;

  • Purchase Order - Select this option to specify if the source agreement through which the claim is generated, is purchase order.

  • Repair Order - Select this option to specify if the source agreement through which the claim is generated, is repair order.

  • Part Warranty Agreement - Select this option to specify if the source agreement through which the claim is generated, is part warranty agreement.

  • Component Warranty Reference - Select this option to specify if the source agreement through which the claim is generated, is component warranty.

  • Aircraft Warranty Agreement - Select this option to specify if the source agreement through which the claim is generated, is aircraft warranty agreement.

The system leaves the field blank by default.

Primary Agreement #

The code identifying the source agreement through which the claim is generated. (Alphanumeric, 40).

Initiated By

The code identifying the employee who initiated or recorded the claim (Alphanumeric, 77). Enter the number in full or specify it partially using the “*” character. The system retrieves all the claim documents that are initiated by the employee whose number is similar to the number entered here.

Claim User Status

Use the drop-down list box to specify the user status of the claim. The system lists all the quick codes that are of type “Claim User Status” as defined in the “Maintain Quick Codes” activity of the current business component, irrespective of the statuses.

The system displays the default claim user status quick code type if set for the component in the “Maintain Quick Codes” activity, by default. Else, the system leaves the field blank by default.

Claim Classification

Use the drop-down list box to specify the classification of the claim. The system lists the following options:

  • General – Select this option to indicate that the claim is generated manually.

  • Maintenance – Select this option to indicate that the claim is generated for a part declared as failed with reference to an execution work order document, Engineering Order or Component Replacement.

The system leaves the field blank by default.

Claim Remedy

Use the drop-down list box to select the nature of claim remedy. The system lists the following options:

  • Part Replacement – Select this option to request for part replacement from the supplier, as a claim remedy.

  • Credit Request – Select this option to request for credit for the failed part from the supplier, as a claim remedy.

The system leaves the field blank, by default.

Note: Leave all the above fields blank, to retrieve all the claim documents irrespective of the search criteria.

To proceed carry out the following:

Refer to the topic “Entering search criteria for modifying claims” to proceed further.

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