Entering additional search criteria for processing claims

Using this tab, you can provide additional search for processing the claim documents.

Click the “Additional Search Criteria” tab in the “Process Claims” page.

Enter the following fields:

Primary Agreement Type	Use the drop-down list box to specify the source agreement type, through which the claim is generated. The system lists the following options; Hangar Work Order - Select this option to specify if the source agreement through which the claim is generated, is purchase order. Repair Order - Select this option to specify if the source agreement through which the claim is generated, is repair order. Part Warranty Agreement - Select this option to specify if the source agreement through which the claim is generated, is part warranty agreement. Component Warranty Reference - Select this option to specify if the source agreement through which the claim is generated, is component warranty. Aircraft Warranty Agreement - Select this option to specify if the source agreement through which the claim is generated, is aircraft warranty agreement. The system leaves the field blank by default.
Primary Agreement #	The code identifying the source agreement through which the claim is generated. (Alphanumeric, 40). Enter the number in full or specify it partially using the “*” character. The system retrieves all the claim documents that are generated through the agreement whose number is similar to the number entered here.
Affected Aircraft Reg #	The registration number of the aircraft against which the claim is raised. (Alphanumeric, 30). Enter the number in full or specify it partially using the “*” character. The system retrieves all the claim documents that are raised against the aircraft whose registration number is similar to the number entered here.
Claim Date From/To	The starting date from which the records are to be retrieved in the multiline. (Date Format). Enter the date until which the records are to be retrieved in the multiline in the box provided alongside (Date Format).
Claim Classification	Use the drop-down list box to specify the classification of the claim. The system lists the following options: General – Select this option to indicate that the claim is generated manually. Maintenance – Select this option to indicate that the claim is generated for a part declared as failed with reference to an execution work order document or engineering order or component Replacement. The system leaves the field blank by default.
Claim Remedy	Use the drop-down list box to select the nature of claim remedy. The system lists the following options: Part Replacement – Select this option to request for part replacement from the supplier, as a claim remedy. Credit Request – Select this option to request for credit for the failed part from the supplier, as a claim remedy. The system leaves the field blank, by default.

Note: Leave all the above fields blank, to retrieves all the claim documents irrespective of the additional search criteria.

To proceed carry out the following:

Click the “Search Criteria” tab in the “Process Claims” page.

Refer to the topic “Entering search criteria for processing claims” to proceed further.