Defining support agreement

A summary of the activity

Unified Glossary

Basics of using a typical web page

Using Online Help

Part #

The identification number of the part for which you want to define the service agreement details (Alphanumeric, 40).

The part you specify must be valid with an Active status as defined in the Part Administration component.

Help facility available

The system displays the following details of the specified part.

Part Description

The short description of the part.

Part Type

The type of the part, such as component, piece part.

Part Group

The group to which the part belongs.

Supplier #

The identification number of the supplier of the part (Alphanumeric, 45).

The part you specify must be valid with an Active status as defined in the Part Administration component.

Help facility available

The system displays the following details of the specified supplier.

Supplier Name

The name of the specified supplier.

Effective From

The start-date of the service agreement period for the part (Date Format).

Effective To

The end-date of the service agreement period for the part (Date Format).

Support Agreement Type

Use the drop-down list box, specify the type of the service agreement. The list displays all the values defined under the quick code type “Support Agreement Type” with an Active status as defined in the Maintain Quick Codes activity.

MTBUR (FH)

The MTBUR limit for the part as quoted in the supplier agreement, in flying hours.

You must enter a positive number in this field (Alphanumeric, 15).

Remarks

Any comments or supplementary information on the MTBUR limit cited in the service agreement (Alphanumeric, 2000).

The system displays the following details

Created By

The employee code of the login user who created the part record.

Created Date

The date on which the part record was created.

Last Modified By

The employee code of the login user who most recently modified the part record.

Last Modified Date

The date on which the part was most recently modified.

To proceed