Select “Sales” in the “Request For” drop-down list box.
The system by default displays the “Part Info” tab page.
The system displays the following fields in the “Part Info” multiline:
Line Number |
The line number reference for the Part that is requested in the document for Sale/Exchange. |
Error Message |
Message indicating action to be performed to successfully generate a customer request. This field shall be displaying the various errors pertaining to a selected record on performance of any action in the screen affecting the multiline, (i.e.) Save or Confirm or Cancel |
Enter the following fields in the “Part Info” multiline:
Part # |
The number identifying the part that is requested by the Customer. Mandatory. Help facility available |
Part Description |
The short name/description of the part. Data entry in this field is mandatory if the definition for the specified Part # is not defined in the Part Administration business component. |
Serial # |
The serial # of the part that needs to be serviced, if the part is a Serial-controlled part. |
Mfr. Part # |
The manufacturer part number corresponding to the Part #. Help facility available |
Mfr. # |
The Manufacturer code corresponding to the part #. Help facility available |
Mfr. Lot # |
The manufacturer lot # of the part, if it is a Lot-Controlled part. Data entry in this field is mandatory for lot controlled parts if ‘Yes’ Is specified in the field ‘Home Based Stock Cons?” in the Part Info multiline |
Processing Customer Request for Lot Controlled Parts
1. Single Part - Single Lot, will be processed as One Customer Order
2. Single Part - Multiple Lot
Request For: Repair
The system considers the condition: 'Consolidate Exec. Order?' for the specified part in the Maintain Maintenance Information under the Part Administration business component as follows:
• If the value is set as 'Yes', then the system generates a single Customer Order with all lots in it.
• If the value is set as 'No', then the system generates multiple Customer Order, with one Customer Order for each Part-Lot combination.
Request For: Exchange
The system generates multiple Customer Ordersm with one Customer Order for each Part-Lot combination.
3. Multiple Parts – A Customer Order is generated for each part.
Condition |
Use the drop-down list box to specify the condition of the part requested for sale. The system lists the following options: · New · New Surplus · Overhauled · Serviceable · Unserviceable |
Qty. |
The quantity of the part that is requested by the Customer. Mandatory. Ensure that the value entered in this field is a positive value. |
UOM |
The unit of measurement for the part. Mandatory. Ensure that the value entered in this field is a valid UOM. Help facility available |
Req. for A/C Reg. # |
The number identifying the aircraft for which the part is requested. This field is available only when the 'Request For' is selected as 'Sales' or 'Exchange' Help facility available |
Need Date & Time |
The date or time in which the part is required by the customer. Mandatory. |
Home Based Stock? |
Use the drop-down list box to specify the basis of home based stock consumption..
Note that you need not specify serial # if you select “Place Demand” in this field. Leave this field blank if “Regular Exchange” is set as the “Request For”. |
Allow Alt. Part?
|
Use the drop-down list box to specify whether delivery of alternate part is allowed. You can select from the options “Yes” or “No”. By default the system displays “Yes” in this field. |
Certificate Type |
Use the drop-down list box to specify the Certificate Type that the Customer expects the requested part to comply with. The system lists all the active Certificate Types as defined in the Manage Certificate Type activity of the “Logistics Common Master” business component. |
Quotation Remarks |
Any comment pertaining to the quotation. |
Lease Remarks |
Any comment pertaining to the duration for rented parts. |
Print Remarks |
Any comment relating to printing of Customer Request. |
Notes |
Any additional information on the packaging of the serviced part. |
Delivery Instructions |
Instructions associated with the delivery of the part. |
Ship To Address ID |
Use the drop-down list box to select the address to which the part must be shipped. The drop-down list box displays “Adhoc” as well as all ship to addresses defined for the customer in the Customer component. |
Note: Ensure that the Part # - Condition - Need Date and Ship to Address ID is a unique combination
The system displays the following fields:
Address |
The address as defined for the customer. |
Station # |
The number identifying the stations for the corresponding address as specified in the Customer Master. |
Delivery Point |
The delivery point for the corresponding address as specified in the Customer Master. |
Carrier/Agency # |
The code identifying the carrier / agency preferred by the customer for the shipment of goods. |
New Part |
Indicates whether the Part provided in the multiline is already defined in the system or not. If it’s already defined, then it will display as ‘No’. |
File Name |
The name of the file that has been attached. |
Note: Ensure at least one record is entered in the Part Info multiline.
Select “Save” pushbutton to save all the customer details specified
and generates a Request # in “Fresh’ status if
the
Part#, UOM and Qty. info. are provided.
Select
the “New Part Request” link to request new part or for modification of
part attributes.
The system launches the “Request New Part / Part Attribute Change' activity under the 'Part Administration' business component.